Reynolds Care
Reynolds Care is a home care agency in Staines-upon-thames, Surrey (TW18 4AX).
About Reynolds Care
We at Reynolds Care Surrey are proud to offer trusted home care to families across Staines upon Thames and the surrounding communities. As a dedicated home care agency serving the TW postcode area, we bring compassionate, personalised support directly into the place people love most: their own home. Operating from the heart of Surrey, we are ideally positioned to reach residents throughout Staines upon Thames and neighbouring towns. Being based within this vibrant part of the South East allows our team to respond promptly and thoughtfully, whether a visit is needed in a quiet residential street, a riverside property, or a family household nestled within one of the area's established neighbourhoods. Familiarity with the local area means we understand the community our clients call home. Our care is shaped around each individual. We specialise in older person care, providing gentle daily support that helps people maintain their independence, confidence, and routines. For those living with dementia, our approach is patient, calm, and person centred, focused on preserving dignity whilst offering reassurance to both the individual and their loved ones. We also support adults living with a physical disability, tailoring practical assistance so that everyday tasks feel manageable rather than daunting. In addition, we extend our care to younger adults who may need consistent, respectful help to live life on their own terms. In practice, this means families can expect a genuine partnership. From help with personal care, medication prompts, and meal preparation through to companionship and support with getting out and about, our aim is always to ease pressure on relatives whilst enriching daily life for the person receiving care. We take time to listen, to learn preferences, and to build trusted relationships, because we believe good home care rests on continuity and warmth as much as it does on skill. As a newer presence on the CareCompass directory, Reynolds Care Surrey has not yet received a CQC overall rating. Whilst a formal inspection outcome is still to come, we remain fully committed to the standards that the Care Quality Commission upholds: safe, effective, caring, responsive, and well led support. Families can expect openness from us during this period, and we welcome questions about how we work and the values that guide our team. Choosing home care is a deeply personal decision, and we understand the courage it takes to reach out. If you are exploring options for a parent, partner, or loved one in Staines upon Thames or the wider Surrey area, we would be honoured to talk with you. Please get in touch to arrange a friendly, no pressure conversation about how we can help your family feel supported at home.
Care provided at Reynolds Care
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Reynolds Care
Where is Reynolds Care located?
Reynolds Care is a home care agency based in Staines-upon-thames, Surrey (TW18 4AX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Reynolds Care provide?
Reynolds Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Reynolds Care provide dementia care?
Yes. Reynolds Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Reynolds Care
Can they support someone living with dementia at home?
Yes. Yes. Reynolds Care - Surrey is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Reynolds Care - Surrey covers roughly 10 miles from Staines-upon-thames.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Reynolds Care - Surrey has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Reynolds Care - Surrey. Actual fees depend on the room, the level of care and how it is funded.
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