Faith's Walk Healthcare Services
Faith's Walk Healthcare Services is a home care agency in Staines-upon-thames, Surrey (TW18 3BA). It holds a CQC rating of Requires Improvement.
About Faith's Walk Healthcare Services
We at Faith's Walk Healthcare are proud to provide compassionate home care across Staines upon Thames and the surrounding Surrey communities, supporting individuals to live well and safely within the place they know best: their own home. Operating from the TW postcode area, our team is ideally positioned to reach families throughout Staines upon Thames and the wider South East. Delivering care in a person's own home means the familiar surroundings, treasured belongings, and daily rhythms that bring comfort remain untouched. For many, this continuity is itself a form of care, helping to preserve independence, dignity, and a strong sense of identity. Our care is shaped around the individual rather than the routine. We support older people who value a little extra help to maintain their independence, alongside younger adults navigating life with complex needs. For those living with dementia, we offer patient, consistent support that prioritises reassurance and gentle encouragement, recognising that familiarity and trust are everything. We also extend specialised support to individuals managing mental health conditions, providing a calm and understanding presence that respects each person's journey. For those with physical disabilities, we focus on practical, respectful assistance that empowers rather than restricts, helping individuals achieve the goals that matter most to them. In practice, this means our care plans are genuinely personal. We take time to understand preferences, life histories, family relationships, and the small details that make a real difference, whether that is how someone likes their tea or the routines that help them feel settled. Families can take comfort in knowing their loved one is supported by carers who see the whole person, not just a list of tasks. Our most recent Care Quality Commission inspection, carried out in November 2022, awarded us an overall rating of Requires Improvement. Within that inspection, we were rated Good for being Effective, Caring, and Responsive, a reflection of the warmth and skill our team brings to every visit. We were rated Requires Improvement in the Safe and Well led domains, and we have taken these findings seriously. Continuous improvement is central to how we operate, and we remain committed to strengthening every aspect of our care so that families can feel completely confident in the support we provide. Choosing care for someone you love is rarely a simple decision, and we understand the weight of that responsibility. If you are exploring home care options in Staines upon Thames or the surrounding areas, we warmly invite you to get in touch. We are here to listen, to answer your questions honestly, and to help you find the right path forward for your family.
Care provided at Faith's Walk Healthcare Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 4 November 2022
Read the full inspection report on the CQC website.
How Faith's Walk Healthcare Services Ltd compares in Runnymede
Measured against the 32 home care agencies registered in Runnymede.
- CQC rating
- Requires improvement. 19 of the 32 agencies (59%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 4 November 2022. 14 of the 32 agencies have published a newer inspection report since.
- Registered
- May 2021. 14 of the 32 agencies registered more recently.
- Provider
- One service. Faith's Walk Healthcare Services Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Runnymede.
The local picture: Runnymede
What the numbers say about home care in Runnymede, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 8,500. Rising to 9,700 by 2035, up 14%
- People aged 85 and over: 2,500. Rising to 3,500 by 2035, up 39%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,400 by 2035, up 21%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 29 registered today.
- Choice of agencies: 332 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Faith's Walk Healthcare Services Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 19 May 2021, so 5 years.
- Run by
- Faith's Walk Healthcare Services Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about Faith's Walk Healthcare Services
Where is Faith's Walk Healthcare Services located?
Faith's Walk Healthcare Services is a home care agency based in Staines-upon-thames, Surrey (TW18 3BA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Faith's Walk Healthcare Services provide?
Faith's Walk Healthcare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Faith's Walk Healthcare Services's CQC rating?
Faith's Walk Healthcare Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 November 2022. You can read the full CQC report from the link on this page.
Does Faith's Walk Healthcare Services provide dementia care?
Yes. Faith's Walk Healthcare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Faith's Walk Healthcare Services
Can they support someone living with dementia at home?
Yes. Yes. Faith's Walk Healthcare Services Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Faith's Walk Healthcare Services Ltd covers roughly 10 miles from Staines-upon-thames.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Faith's Walk Healthcare Services Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Faith's Walk Healthcare Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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