Faith's Walk Healthcare Services
Faith's Walk Healthcare Services is a home care agency in Staines-upon-thames, Surrey (TW18 3BA). It holds a CQC rating of Requires Improvement.
About Faith's Walk Healthcare Services
We at Faith's Walk Healthcare are proud to provide compassionate home care across Staines upon Thames and the surrounding Surrey communities, supporting individuals to live well and safely within the place they know best: their own home. Operating from the TW postcode area, our team is ideally positioned to reach families throughout Staines upon Thames and the wider South East. Delivering care in a person's own home means the familiar surroundings, treasured belongings, and daily rhythms that bring comfort remain untouched. For many, this continuity is itself a form of care, helping to preserve independence, dignity, and a strong sense of identity. Our care is shaped around the individual rather than the routine. We support older people who value a little extra help to maintain their independence, alongside younger adults navigating life with complex needs. For those living with dementia, we offer patient, consistent support that prioritises reassurance and gentle encouragement, recognising that familiarity and trust are everything. We also extend specialised support to individuals managing mental health conditions, providing a calm and understanding presence that respects each person's journey. For those with physical disabilities, we focus on practical, respectful assistance that empowers rather than restricts, helping individuals achieve the goals that matter most to them. In practice, this means our care plans are genuinely personal. We take time to understand preferences, life histories, family relationships, and the small details that make a real difference, whether that is how someone likes their tea or the routines that help them feel settled. Families can take comfort in knowing their loved one is supported by carers who see the whole person, not just a list of tasks. Our most recent Care Quality Commission inspection, carried out in November 2022, awarded us an overall rating of Requires Improvement. Within that inspection, we were rated Good for being Effective, Caring, and Responsive, a reflection of the warmth and skill our team brings to every visit. We were rated Requires Improvement in the Safe and Well led domains, and we have taken these findings seriously. Continuous improvement is central to how we operate, and we remain committed to strengthening every aspect of our care so that families can feel completely confident in the support we provide. Choosing care for someone you love is rarely a simple decision, and we understand the weight of that responsibility. If you are exploring home care options in Staines upon Thames or the surrounding areas, we warmly invite you to get in touch. We are here to listen, to answer your questions honestly, and to help you find the right path forward for your family.
Care provided at Faith's Walk Healthcare Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 4 November 2022
Read the full inspection report on the CQC website.
Common questions about Faith's Walk Healthcare Services
Where is Faith's Walk Healthcare Services located?
Faith's Walk Healthcare Services is a home care agency based in Staines-upon-thames, Surrey (TW18 3BA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Faith's Walk Healthcare Services provide?
Faith's Walk Healthcare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Faith's Walk Healthcare Services's CQC rating?
Faith's Walk Healthcare Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 November 2022. You can read the full CQC report from the link on this page.
Does Faith's Walk Healthcare Services provide dementia care?
Yes. Faith's Walk Healthcare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Faith's Walk Healthcare Services
Can they support someone living with dementia at home?
Yes. Yes. Faith's Walk Healthcare Services Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Faith's Walk Healthcare Services Ltd covers roughly 10 miles from Staines-upon-thames.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Faith's Walk Healthcare Services Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Faith's Walk Healthcare Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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