Westvale Home Care
Westvale Home Care is a home care agency in Horley, Surrey (RH6 7PH). It holds a CQC rating of Good.
About Westvale Home Care
We at Westvale Home Care are proud to provide compassionate home care across Horley and the surrounding Surrey community, supporting individuals to live safely and comfortably in the place they know best: their own home. As a dedicated home care agency serving the RH postcode area, we bring personalised support directly to your doorstep. Being based in Horley means we are ideally positioned to serve families throughout this welcoming Surrey town and its neighbouring villages. Rather than asking loved ones to adjust to a new environment, our team travels to them, delivering care within the familiar surroundings of their own living room, kitchen and garden. This continuity of place is often deeply reassuring, particularly for those living with memory difficulties or sensory challenges, and it allows treasured routines, possessions and pets to remain a central part of daily life. Our care is shaped around the individual. We support older people who may need a helping hand with everyday tasks, companionship, or more comprehensive personal care as needs evolve over time. For those living with dementia, we take a patient, person centred approach, focusing on gentle routines, familiar cues and calm communication that helps reduce anxiety and preserve dignity. Families often tell us how much peace of mind this brings, knowing a trusted carer is there to offer reassurance during moments of confusion. We also provide thoughtful support for adults living with mental health conditions, working sensitively to encourage independence, emotional wellbeing and social connection. For individuals with physical disabilities, our team assists with mobility, personal care and daily activities in ways that respect autonomy and promote confidence. We are equally attentive to those with visual or hearing impairments, adapting our communication and practical support to ensure every resident feels understood, informed and genuinely heard. In practice, this breadth of expertise means families can rely on one consistent provider even as needs change. A relative who initially requires only light companionship visits may later benefit from more involved dementia support or assistance following a hospital stay, and our team can adapt the care plan accordingly. We believe this continuity of relationship, where carers become familiar and trusted faces, is one of the most valuable things we can offer. Our commitment to quality is reflected in our most recent Care Quality Commission inspection, where we were rated Good overall. Importantly, we achieved a Good rating across every one of the five key domains the CQC assesses: Safe, Effective, Caring, Responsive and Well led. For families, this consistency matters. It indicates that the care people receive is not only kind but also delivered safely, that outcomes are considered, that residents feel genuinely cared for, that support responds to changing needs, and that the organisation is led thoughtfully and accountably. Choosing care for someone you love is rarely straightforward, and we understand the mix of emotions that comes with the search. Whether you are exploring options for a parent who needs a little extra help each week, arranging support following a recent diagnosis, or planning ahead for the future, we would be glad to talk things through with you at your own pace. Please do get in touch to learn more about how our team at Westvale Home Care can support your family in Horley and across Surrey with warmth, professionalism and respect.
Care provided at Westvale Home Care
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 16 July 2021
Read the full inspection report on the CQC website.
How Westvale Home Care Ltd compares in Reigate and Banstead
Measured against the 41 home care agencies registered in Reigate and Banstead.
- CQC rating
- Good. 25 of the 41 agencies (61%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 16 July 2021. 17 of the 41 agencies have published a newer inspection report since.
- Registered
- November 2019. 21 of the 41 agencies registered more recently.
- Provider
- One service. Westvale Home Care Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Reigate and Banstead.
The local picture: Reigate and Banstead
What the numbers say about home care in Reigate and Banstead, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,600. Rising to 18,300 by 2035, up 18%
- People aged 85 and over: 4,700. Rising to 7,000 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 2,100. Rising to 2,700 by 2035, up 27%
- Dementia diagnosis rate: 71%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 3 opened, 2 closed. 38 registered today.
- Choice of agencies: 328 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Westvale Home Care Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 25 November 2019, so 6 years.
- Run by
- Westvale Home Care Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about Westvale Home Care
Where is Westvale Home Care located?
Westvale Home Care is a home care agency based in Horley, Surrey (RH6 7PH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Westvale Home Care provide?
Westvale Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Westvale Home Care's CQC rating?
Westvale Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 July 2021. You can read the full CQC report from the link on this page.
Does Westvale Home Care provide dementia care?
Yes. Westvale Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Westvale Home Care
Can they support someone living with dementia at home?
Yes. Yes. Westvale Home Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Westvale Home Care Ltd covers roughly 10 miles from Horley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Westvale Home Care Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Westvale Home Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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