The Halow Care Agency
The Halow Care Agency is a home care agency in Guildford, Surrey (GU1 3UY). It holds a CQC rating of Good.
About The Halow Care Agency
We at The Halow Care Agency are proud to provide compassionate home care across Guildford and the surrounding Surrey community, supporting individuals to live well and independently in the comfort of their own homes. Based in the GU postcode area, we are rooted in the heart of the South East, offering personalised support tailored to each person we visit. Delivering care within someone's own home means our support fits around the rhythms and routines that matter most to each individual. Whether that is a familiar armchair by the window, a much loved garden, or the community connections built up over many years, we recognise that home is far more than just a place. Our team travels across Guildford and the wider region, bringing warmth, reliability, and consistency to every visit. We specialise in supporting younger adults, including those living with a learning disability or autism. This is a field that requires patience, understanding, and a genuine belief in the potential of every individual we work alongside. In practice, this means we take the time to truly get to know each person, their communication preferences, their aspirations, their sensory needs, and the goals they want to pursue. We work closely with families, advocates, and other professionals to ensure that support is joined up and centred entirely around the person receiving it. For many of the individuals we support, this can mean encouragement with daily living skills, help to access the community, pursue hobbies, maintain friendships, or simply enjoy the everyday freedoms that others may take for granted. Families entrusting a loved one's care to an external provider naturally want reassurance that quality and safety are being upheld. Following our latest inspection in September 2022, the Care Quality Commission rated The Halow Care Agency as Good overall, with Good ratings across every domain assessed: Safe, Effective, Caring, Responsive, and Well led. This consistent picture reflects a culture where the people we support are listened to, kept safe, and treated with respect, and where the wider team is supported to deliver care thoughtfully and effectively. Choosing care support is a significant decision, and we understand the mix of emotions that can come with that journey. If you are exploring options for yourself or someone dear to you in Guildford or elsewhere in Surrey, we warmly invite you to get in touch. We would be delighted to talk through how we might help, answer your questions, and take the time to understand what really matters to your family.
Care provided at The Halow Care Agency
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 September 2022
Read the full inspection report on the CQC website.
How The Halow Care Agency compares in Guildford
Measured against the 21 home care agencies registered in Guildford.
- CQC rating
- Good. 16 of the 21 agencies (76%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 23 September 2022. 9 of the 21 agencies have published a newer inspection report since.
- Registered
- September 2020. 7 of the 21 agencies registered more recently.
- Provider
- One service. Halow Project runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Guildford.
The local picture: Guildford
What the numbers say about home care in Guildford, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 14,000. Rising to 16,000 by 2035, up 14%
- People aged 85 and over: 4,000. Rising to 5,800 by 2035, up 43%
- Living with dementia, aged 65 and over (estimate): 1,900. Rising to 2,300 by 2035, up 22%
- Dementia diagnosis rate: 66%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 0 opened, 0 closed. 19 registered today.
- Choice of agencies: 150 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about The Halow Care Agency
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 24 September 2020, so 6 years.
- Run by
- Halow Project, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about The Halow Care Agency
Where is The Halow Care Agency located?
The Halow Care Agency is a home care agency based in Guildford, Surrey (GU1 3UY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Halow Care Agency provide?
The Halow Care Agency is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
What is The Halow Care Agency's CQC rating?
The Halow Care Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 September 2022. You can read the full CQC report from the link on this page.
Questions families ask about The Halow Care Agency
Can they support someone living with dementia at home?
No. The Halow Care Agency does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. The Halow Care Agency covers roughly 10 miles from Guildford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
The Halow Care Agency has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from The Halow Care Agency. Actual fees depend on the room, the level of care and how it is funded.
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