Westlake Carers
Westlake Carers is a home care agency in Egham, Surrey (TW20 8HE). It holds a CQC rating of Requires Improvement.
About Westlake Carers
Westlake Carers provides care and support to people in their own homes in Egham and the surrounding part of Surrey. We work with older people and younger adults, people living with dementia, adults with a learning disability or autism, people managing mental health conditions or an eating disorder, people with a physical disability or with sight or hearing loss, and people dealing with alcohol or drug misuse. Supporting that range of people means standard packages are no use to us, and we do not offer them. Every arrangement begins with a visit and a proper conversation about what is genuinely difficult, what the person wants to keep doing for themselves and what would make the biggest difference to their week. From there, our support may include personal care, prompting and help with medication, preparing meals and drinks, help with moving about safely, shopping, laundry and housework, or support to get out to appointments, education or work. Our carers are trained for the specific needs they support and supervised properly, and we keep teams consistent wherever the rota allows, because home care depends on the relationship as much as the task being carried out. We work alongside families and the professionals involved. If you are considering care at home in this area, please contact us and we will arrange to visit you.
Care provided at Westlake Carers
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 13 January 2023
Read the full inspection report on the CQC website.
How Westlake Carers Ltd compares in Runnymede
Measured against the 32 home care agencies registered in Runnymede.
- CQC rating
- Requires improvement. 19 of the 32 agencies (59%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 13 January 2023. 10 of the 32 agencies have published a newer inspection report since.
- Registered
- September 2021. 12 of the 32 agencies registered more recently.
- Provider
- One service. Westlake Carers Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Runnymede.
The local picture: Runnymede
What the numbers say about home care in Runnymede, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 8,500. Rising to 9,700 by 2035, up 14%
- People aged 85 and over: 2,500. Rising to 3,500 by 2035, up 39%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,400 by 2035, up 21%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 29 registered today.
- Choice of agencies: 332 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Westlake Carers Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 29 September 2021, so 5 years.
- Run by
- Westlake Carers Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about Westlake Carers
Where is Westlake Carers located?
Westlake Carers is a home care agency based in Egham, Surrey (TW20 8HE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Westlake Carers provide?
Westlake Carers is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Westlake Carers's CQC rating?
Westlake Carers is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 13 January 2023. You can read the full CQC report from the link on this page.
Does Westlake Carers provide dementia care?
Yes. Westlake Carers supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Westlake Carers
Can they support someone living with dementia at home?
Yes. Yes. Westlake Carers Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Westlake Carers Ltd covers roughly 10 miles from Egham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Westlake Carers Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Westlake Carers Ltd. Actual fees depend on the room, the level of care and how it is funded.
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