Coopers Hill
Coopers Hill is a home care agency in Egham, Surrey (TW20 0JY). It holds a CQC rating of Good.
About Coopers Hill
We at Coopers Hill are proud to provide compassionate home care across Egham and the surrounding Surrey communities, supporting older people and adults with a wide range of needs to continue living safely and comfortably in the place they know best: their own home. Based in Egham, our team is ideally positioned to reach families throughout the local area and wider TW postcode region. Delivering care in someone's own home means every visit is shaped around the familiar rhythms of their daily life, whether that involves a cherished morning routine, a favourite armchair by the window, or the reassuring presence of much loved belongings and neighbours nearby. We work closely with each household to make sure our support blends naturally into the environment our clients have built over a lifetime. Our specialisms include older person care, dementia care, mental health support, care for adults with physical disabilities, and support for those living with visual or hearing impairment. In practice, this means we take time to understand each individual before we begin, tailoring visits to reflect personal preferences, medical needs, communication styles, and family wishes. For someone living with dementia, that might mean gentle, consistent routines and familiar faces to reduce anxiety. For a client with a physical disability, it may involve careful mobility support and assistance with personal care that always preserves dignity. For those with sensory impairments, our team adapts how we communicate so that every interaction feels calm, clear, and respectful. Families tell us that this attention to detail makes an enormous difference, offering not only practical help but also genuine companionship and peace of mind. We understand that inviting a care team into a loved one's home is a significant decision, and we treat that trust with the seriousness it deserves. Regular communication with families, thoughtful care planning, and a commitment to responding quickly when circumstances change all form part of how we work. Coopers Hill holds an overall rating of Good from the Care Quality Commission, with Good ratings achieved across every domain assessed: safe, effective, caring, responsive, and well led. This consistent recognition reflects the standards our team upholds every day and offers families independent reassurance that the care their relative receives meets the expectations of the national regulator. If you are exploring home care options for a parent, partner, or relative in Egham or the surrounding Surrey area, we warmly invite you to get in touch. Our team is here to answer your questions, listen to your concerns, and help you understand what thoughtful, personalised home care could look like for your family. Whatever stage you are at in your search, you are welcome to reach out for a conversation whenever the time feels right.
Care provided at Coopers Hill
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 17 August 2021
Read the full inspection report on the CQC website.
How Coopers Hill compares in Runnymede
Measured against the 32 home care agencies registered in Runnymede.
- CQC rating
- Good. 19 of the 32 agencies (59%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 17 August 2021. 17 of the 32 agencies have published a newer inspection report since.
- Registered
- April 2020. 15 of the 32 agencies registered more recently.
- Provider
- 16 services. Audley Care Ltd runs 16 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Runnymede.
The local picture: Runnymede
What the numbers say about home care in Runnymede, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 8,500. Rising to 9,700 by 2035, up 14%
- People aged 85 and over: 2,500. Rising to 3,500 by 2035, up 39%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,400 by 2035, up 21%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 29 registered today.
- Choice of agencies: 332 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Coopers Hill
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 8 April 2020, so 6 years.
- Run by
- Audley Care Ltd, which runs 16 adult social care services in England. All 11 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about Coopers Hill
Where is Coopers Hill located?
Coopers Hill is a home care agency based in Egham, Surrey (TW20 0JY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Coopers Hill provide?
Coopers Hill is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Coopers Hill's CQC rating?
Coopers Hill is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 August 2021. You can read the full CQC report from the link on this page.
Does Coopers Hill provide dementia care?
Yes. Coopers Hill supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Coopers Hill
Can they support someone living with dementia at home?
Yes. Yes. Coopers Hill is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Coopers Hill covers roughly 10 miles from Egham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Coopers Hill has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Coopers Hill. Actual fees depend on the room, the level of care and how it is funded.
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