Care Options
Care Options is a home care agency in Caterham, Surrey (CR3 5EJ). It holds a CQC rating of Good.
About Care Options
We at Care Options are proud to provide compassionate home care across Caterham and the surrounding Surrey communities, supporting people to live well and independently in the place they know best: their own home. Based in the CR postcode area of Caterham, our team is ideally positioned to reach families throughout the town and nearby villages in the South East. Delivering care in someone's own home means every visit is shaped around familiar surroundings, treasured belongings, and the daily routines that bring comfort and a sense of self. Whether a loved one lives in a long held family residence, a bungalow, or a flat, we adapt seamlessly to their environment, working respectfully alongside them and the people who matter most. Our specialisms reflect the genuine breadth of need within our community. We support older people who would benefit from a helping hand with everyday living, as well as those navigating the complexities of dementia, where consistency, patience, and gentle reassurance can make all the difference. For individuals living with mental health challenges, physical disability, or visual and hearing impairment, our approach is built on dignity, careful listening, and practical support tailored to each person's strengths. We also extend specialist understanding to those affected by eating disorders or by alcohol and drug related difficulties, recognising that recovery and stability flourish in an atmosphere of trust and non judgement. In practice, this means families can expect a care plan that is genuinely personal. Visits may include support with washing, dressing, medication prompts, meal preparation, mobility, companionship, or simply being there during moments that feel daunting to face alone. We work closely with relatives, GPs, district nurses, and other professionals so that everyone involved in a person's wellbeing is moving in the same direction. For loved ones who live further afield, knowing that a familiar and reliable carer is calling each day brings enormous peace of mind. Our overall rating from the Care Quality Commission is Good, with Good awarded across the Effective, Caring, Responsive, and Well led domains. The Safe domain was noted as Requires Improvement at the time of our last inspection in December 2019, and we take that feedback seriously as part of our ongoing commitment to learning and refinement. A Good rating reflects care that meets the expectations set by the regulator and, more importantly, care that treats every person as an individual deserving of warmth, respect, and attentive support. Choosing care for someone you love is rarely an easy decision, and we understand the questions, worries, and hopes that come with it. If you are exploring home care options in Caterham or the wider Surrey area, we warmly invite you to get in touch with our team. We would be glad to listen, answer your questions honestly, and talk through how thoughtful, person centred support at home could help your family feel reassured, supported, and confident about the road ahead.
Care provided at Care Options
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 18 December 2019
Read the full inspection report on the CQC website.
Common questions about Care Options
Where is Care Options located?
Care Options is a home care agency based in Caterham, Surrey (CR3 5EJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care Options provide?
Care Options is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Eating disorder support. The full list of services is shown on this page.
What is Care Options's CQC rating?
Care Options is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 December 2019. You can read the full CQC report from the link on this page.
Does Care Options provide dementia care?
Yes. Care Options supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care Options
Can they support someone living with dementia at home?
Yes. Yes. Care Options is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care Options covers roughly 10 miles from Caterham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Care Options has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Care Options. Actual fees depend on the room, the level of care and how it is funded.
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