Active Care Group Supported Services
Active Care Group Supported Services is a home care agency in Caterham, Surrey (CR3 6TR).
About Active Care Group Supported Services
We support people in their own homes and in supported housing in Caterham and across Surrey. Those we work with include older adults, adults with learning disabilities and autistic adults, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and younger adults. A good deal of our work is with people whose needs are genuinely complex, often following a serious injury or a significant change in health. That kind of support has to be properly planned and properly staffed rather than assembled week by week, so we train specifically for the person rather than in general. Where somebody's life changed suddenly rather than gradually, we try to remember they have not reached the end of anything. There are plans, relationships and opinions, and the worst thing a care arrangement can do is quietly treat somebody as a patient whose life is now their care. So we support what a person can still do themselves and resist the drift towards doing everything because it is faster. We have not yet been given an overall rating by the Care Quality Commission, and we would rather state that openly. Families are welcome to ask how we recruit, train and supervise our staff.
Care provided at Active Care Group Supported Services
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 31 October 2025
Read the full inspection report on the CQC website.
How Active Care Group Supported Services compares in Croydon
Measured against the 156 home care agencies registered in Croydon.
- CQC rating
- Not yet rated. 76 of the 156 agencies (49%) are rated Good or Outstanding.
- Registered
- November 2021. 62 of the 156 agencies registered more recently.
- Provider
- 8 services. Independence Homes Limited runs 8 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Croydon.
The local picture: Croydon
What the numbers say about home care in Croydon.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few Croydon agencies publish a rate.) |
| What Croydon pays | £22.80 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 27,300. Rising to 32,300 by 2035, up 18%
- People aged 85 and over: 7,800. Rising to 10,300 by 2035, up 32%
- Living with dementia, aged 65 and over (estimate): 3,700. Rising to 4,600 by 2035, up 23%
- Dementia diagnosis rate: 84%. The NHS ambition is 67%.
- Agencies in the borough, last 12 months: 2 opened, 10 closed. 147 registered today.
- Choice of agencies: 740 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Active Care Group Supported Services
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 11 November 2021, so 4 years.
- Run by
- Independence Homes Limited, which runs 8 adult social care services in England. 5 of the 6 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about Active Care Group Supported Services
Where is Active Care Group Supported Services located?
Active Care Group Supported Services is a home care agency based in Caterham, Surrey (CR3 6TR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Active Care Group Supported Services provide?
Active Care Group Supported Services is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Questions families ask about Active Care Group Supported Services
Can they support someone living with dementia at home?
No. Active Care Group Supported Services does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Active Care Group Supported Services covers roughly 10 miles from Caterham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Active Care Group Supported Services has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Active Care Group Supported Services. Actual fees depend on the room, the level of care and how it is funded.
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