Helping Hands
Helping Hands is a home care agency in Camberley, Surrey (GU16 7HY). It holds a CQC rating of Good.
About Helping Hands
We at Helping Hands Camberley are proud to provide compassionate home care across Camberley and the surrounding Surrey communities, supporting people to live well in the place they know and love best: their own home. Based in the GU postcode area, our team serves families throughout Camberley and nearby villages and towns across Surrey. Because we come to you, the environment of care is your own familiar home, filled with the memories, routines, and comforts that matter most. Whether that means a quiet bungalow, a busy family house, or a peaceful flat, we shape our support around the surroundings you already cherish, respecting your space and your way of doing things. Our care is designed to meet a broad range of needs, encompassing older person care, dementia care, support for adults with physical disabilities, assistance for those living with visual or hearing impairments, and tailored care for younger adults. In practice, this means we can help with everything from a friendly visit and some help around the house to more involved personal care, medication support, mobility assistance, and specialist dementia support delivered with patience and understanding. For families, it means the reassurance of knowing that as needs change over time, the same trusted team can adapt alongside you, offering continuity rather than uncertainty. We understand that inviting someone into a loved one's home is a significant step. That is why we focus on building genuine relationships, taking time to learn what matters to each person: their preferences, their history, their little routines, and the small things that make a big difference to their day. Whether the goal is to remain independent for as long as possible, to recover confidence after a hospital stay, or simply to have companionship and a helping hand, our approach is warm, respectful, and person centred. Families supporting a relative with dementia often tell us how much peace of mind familiar surroundings can bring. Staying at home, with gentle prompts and consistent faces, can help reduce anxiety and preserve a sense of self. For those with sensory impairments or physical disabilities, our carers are mindful of the practical adjustments that make daily life easier and safer, from clear communication to careful moving and handling. And for younger adults navigating care needs, we recognise the importance of preserving independence, dignity, and lifestyle choices. Our commitment to quality is reflected in our latest CQC inspection, where we were rated Good overall, with Good ratings across every domain: Safe, Effective, Caring, Responsive, and Well led. For families, that consistency is meaningful. It signals that the care we deliver is not only kind and thoughtful, but also safe, effective, and thoughtfully managed from top to bottom. Independent recognition of this kind can offer real reassurance when you are weighing up options for someone you love. Choosing care is rarely easy, and we know that families often come to us at a stressful moment, perhaps after a fall, a diagnosis, or a gradual realisation that a little more help is needed. Whatever has brought you here, please know that you do not have to work it all out on your own. We are happy to listen, answer questions, and talk through what support might look like in your particular circumstances, with no pressure and no obligation. If you are exploring home care in Camberley or the wider Surrey area for yourself or someone dear to you, we would be delighted to hear from you. Reach out for a warm, unhurried conversation about how we at Helping Hands Camberley can help your loved one continue living life on their own terms, safely, comfortably, and with the dignity they deserve.
Care provided at Helping Hands
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 8 May 2021
Read the full inspection report on the CQC website.
How Helping Hands Camberley compares in Surrey Heath
Measured against the 27 home care agencies registered in Surrey Heath.
- CQC rating
- Good. 13 of the 27 agencies (48%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 8 May 2021. 9 of the 27 agencies have published a newer inspection report since.
- Registered
- February 2019. 20 of the 27 agencies registered more recently.
- Provider
- 151 services. Midshires Care Limited runs 151 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Surrey Heath.
The local picture: Surrey Heath
What the numbers say about home care in Surrey Heath, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 10,600. Rising to 12,300 by 2035, up 16%
- People aged 85 and over: 3,300. Rising to 4,900 by 2035, up 49%
- Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,800 by 2035, up 26%
- Dementia diagnosis rate: 73%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 1 opened, 3 closed. 27 registered today.
- Choice of agencies: 217 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.9 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Helping Hands Camberley
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 25 February 2019, so 7 years.
- Run by
- Midshires Care Limited, which runs 151 adult social care services in England. 131 of the 134 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about Helping Hands
Where is Helping Hands located?
Helping Hands is a home care agency based in Camberley, Surrey (GU16 7HY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands provide?
Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Helping Hands's CQC rating?
Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 May 2021. You can read the full CQC report from the link on this page.
Does Helping Hands provide dementia care?
Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Camberley is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Camberley covers roughly 10 miles from Camberley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Helping Hands Camberley has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Helping Hands Camberley. Actual fees depend on the room, the level of care and how it is funded.
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