Winsor Care Services
Winsor Care Services is a home care agency in Addlestone, Surrey (KT15 1QJ). It holds a CQC rating of Requires Improvement.
About Winsor Care Services
At Winsor Care, we provide home care support to people living in Addlestone and the surrounding areas of Surrey. Our work centres on helping individuals remain in the comfort and familiarity of their own homes, with support that is shaped around each person's own routines, preferences and needs. We work with a wide range of people, including older adults, younger adults, and those living with dementia, mental health conditions, physical disabilities, and visual or hearing impairments. We understand that no two people are the same, and we take time to get to know each person before care begins, so that the support we provide genuinely fits their life rather than the other way around. We are registered with the Care Quality Commission and we are open about the fact that our most recent inspection identified areas where we need to improve. We take that seriously. We are actively working through the feedback we received and making real changes to how we operate, how we monitor quality, and how we keep the people we support at the centre of everything we do. We believe in being straightforward with people rather than offering reassurances that do not reflect reality. What we can say is that the people who work for Winsor Care genuinely care about the individuals they support. They show up consistently, they listen, and they work hard to make a positive difference to daily life. That matters enormously to the people we support and to their families. If you are exploring home care options for yourself or someone close to you, we would welcome the chance to have an honest conversation about how we might be able to help. We are based in Addlestone and are happy to discuss your situation without any obligation.
Care provided at Winsor Care Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 11 June 2024
Read the full inspection report on the CQC website.
Common questions about Winsor Care Services
Where is Winsor Care Services located?
Winsor Care Services is a home care agency based in Addlestone, Surrey (KT15 1QJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Winsor Care Services provide?
Winsor Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Winsor Care Services's CQC rating?
Winsor Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 11 June 2024. You can read the full CQC report from the link on this page.
Does Winsor Care Services provide dementia care?
Yes. Winsor Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Winsor Care Services
Can they support someone living with dementia at home?
Yes. Yes. Winsor Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Winsor Care Services covers roughly 10 miles from Addlestone.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Winsor Care Services has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Winsor Care Services. Actual fees depend on the room, the level of care and how it is funded.
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