Pristine Healthcare Services
Pristine Healthcare Services is a home care agency in Stoke-on-trent, Stoke-on-Trent (ST6 1JQ).
About Pristine Healthcare Services
We at Pristine Healthcare are proud to offer dedicated home care across Stoke on Trent, supporting people to live safely, comfortably, and independently within the familiar surroundings of their own homes. As a trusted home care provider serving the wider ST postcode area, we bring compassionate, personalised support directly to your doorstep. Operating throughout Stoke on Trent and the surrounding communities of Staffordshire, we understand that home is where people feel most themselves. Rather than asking individuals to adjust to a new environment, our care comes to them, allowing residents to remain surrounded by their treasured belongings, cherished memories, and the neighbourhood they know and love. Whether visits are needed in the heart of the city or in the quieter outlying areas, our team is committed to being a warm and reliable presence. Our specialisms reflect the diverse needs of the people we support. We provide skilled care for older people who wish to maintain their independence at home, along with tailored dementia support that focuses on dignity, routine, and reassurance for both the individual and their loved ones. For those living with mental health conditions, we offer patient, understanding care that respects each person's journey. We also support younger adults, individuals with physical disabilities, and those with visual or hearing impairments, adapting our approach so that communication, mobility, and daily living are supported in ways that genuinely suit the person in front of us. In practice, this means our carers take the time to truly know each client, learning their preferences, their history, and the small daily rituals that make life feel like their own. From help with personal care, medication, and mealtimes to companionship and support with outings, every visit is shaped around what matters most to the individual. For families, this brings peace of mind, knowing that a consistent, caring team is looking after their relative with warmth and professionalism. As a newer entry on the Care Quality Commission register, Pristine Healthcare has not yet received a formal CQC rating. Whilst this means an inspection is still to come, we operate fully in line with CQC standards and are committed to transparency, safety, and continual improvement in everything we do. We welcome open conversations with families about our approach and are happy to share how we work. Choosing care for a loved one is one of the most important decisions a family can make, and we understand the weight that comes with it. If you are exploring home care options in Stoke on Trent, we would be delighted to hear from you, answer your questions, and discuss how we can support your family with kindness, respect, and genuine care.
Care provided at Pristine Healthcare Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Pristine Healthcare Services
Where is Pristine Healthcare Services located?
Pristine Healthcare Services is a home care agency based in Stoke-on-trent, Stoke-on-Trent (ST6 1JQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Pristine Healthcare Services provide?
Pristine Healthcare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Pristine Healthcare Services provide dementia care?
Yes. Pristine Healthcare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Pristine Healthcare Services
Can they support someone living with dementia at home?
Yes. Yes. Pristine Healthcare Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Pristine Healthcare Services Limited covers roughly 10 miles from Stoke-on-trent.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Pristine Healthcare Services Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Pristine Healthcare Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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