Creative Support - Staffordshire Services
Creative Support - Staffordshire Services is a home care agency in Stoke-on-trent, Stoke-on-Trent (ST6 1LH). It holds a CQC rating of Good.
About Creative Support - Staffordshire Services
We at Creative Support Staffordshire are proud to provide compassionate home care across Stoke on Trent, supporting people to live well and independently in the place they know best: their own home. As a dedicated domiciliary care provider based in the ST postcode area, we bring personalised support directly to households throughout the local community. Operating from within Stoke on Trent, we are well placed to reach individuals and families across the city and the surrounding areas of Staffordshire. Because our care is delivered in your own home, the environment remains familiar, comforting, and entirely yours. Whether that is a family house, a bungalow, or a flat, our team adapts to your space and your routines rather than asking you to fit around ours. This home based model means residents continue to enjoy their gardens, their favourite chair, their neighbourhood and the memories that surround them, whilst receiving the practical and emotional support they need each day. Our specialisms reflect the diverse needs of the people we support. We provide care for older people, including those living with dementia, offering gentle, patient support that prioritises dignity, reassurance and continuity. For families navigating a dementia diagnosis, this often means peace of mind knowing a familiar face is helping with medication reminders, personal care, meals and companionship in a way that reduces confusion and anxiety. We also support adults with learning disabilities and autism, helping people to build confidence, develop life skills, and pursue the interests and relationships that matter to them. Our support for adults with physical disabilities focuses on enabling independence, whether that involves help with mobility, personal care, or accessing the wider community. We also work alongside younger adults, tailoring our approach to reflect their goals, aspirations and lifestyle rather than defining them by their support needs. In practice, this means every care plan begins with listening. We take time to understand each person's history, preferences and hopes, then build a package of support around them. Families are welcomed as partners in this process, and we aim to keep loved ones informed and involved at every stage. Consistency of support workers, clear communication and respect for choice sit at the heart of how we work. The Care Quality Commission has rated our service as Good overall, with Good ratings across all five key areas: safe, effective, caring, responsive and well led. This independent recognition reflects our commitment to delivering care that is not only safe and clinically sound but also warm, thoughtful and shaped around the individual. For families, a consistent Good rating across every domain offers reassurance that the fundamentals are firmly in place, from safeguarding and staff training through to leadership and the quality of everyday interactions. Choosing home care is a significant decision, and we understand that families often begin this journey feeling uncertain or overwhelmed. If you are exploring support for yourself or a loved one in Stoke on Trent, we would be delighted to have a conversation, answer your questions, and help you consider what good care at home could look like. Whatever stage you are at, please reach out. We are here to listen, guide and support you.
Care provided at Creative Support - Staffordshire Services
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 July 2019
Read the full inspection report on the CQC website.
Common questions about Creative Support - Staffordshire Services
Where is Creative Support - Staffordshire Services located?
Creative Support - Staffordshire Services is a home care agency based in Stoke-on-trent, Stoke-on-Trent (ST6 1LH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Creative Support - Staffordshire Services provide?
Creative Support - Staffordshire Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Creative Support - Staffordshire Services's CQC rating?
Creative Support - Staffordshire Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 July 2019. You can read the full CQC report from the link on this page.
Does Creative Support - Staffordshire Services provide dementia care?
Yes. Creative Support - Staffordshire Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Creative Support - Staffordshire Services
Can they support someone living with dementia at home?
Yes. Yes. Creative Support - Staffordshire Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Creative Support - Staffordshire Services covers roughly 10 miles from Stoke-on-trent.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Creative Support - Staffordshire Services has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Creative Support - Staffordshire Services. Actual fees depend on the room, the level of care and how it is funded.
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