Home First
Home First is a home care agency in Stafford, Staffordshire (ST16 2ST). It holds a CQC rating of Requires Improvement.
About Home First
We at Home First Stafford are proud to provide dedicated home care across Stafford and the surrounding Staffordshire communities, supporting people to live well and safely in the place they know best: their own home. Based in the ST postcode area, our team works throughout Stafford and nearby neighbourhoods across the West Midlands. Rather than asking people to adapt to an unfamiliar setting, we come to you, weaving thoughtful support around the rhythms of your daily life, your favourite chair by the window, the kettle in its usual place, and the garden you have tended for years. For many families, this continuity of surroundings brings enormous comfort and helps loved ones retain a strong sense of identity and independence. Our specialisms include care for older people, home care tailored to individual routines, and support for younger adults with a range of needs. In practice, this means we take time to understand each person as an individual before agreeing any plan of support. For an older person, that might mean a gentle morning call to help with washing, dressing and breakfast, followed by companionable visits later in the day to prepare meals, prompt medication or simply share a cup of tea. For a younger adult, our support may look quite different, focused on building confidence, encouraging independence, and enabling participation in work, study, hobbies or social activities that matter to them. Families tell us that knowing a familiar, trusted carer is coming through the door brings real peace of mind, particularly when relatives live at a distance or are balancing their own work and caring commitments. We understand that inviting a care team into your home is a significant step, and we approach every new relationship with warmth, respect and discretion. We listen carefully to what people want, and just as importantly, to what they do not want, shaping our support around personal preferences, cultural needs and family wishes. At our most recent Care Quality Commission inspection in January 2021, we received an overall rating of Requires Improvement. Within that inspection, we were rated Good for being Safe, Effective and Well led, whilst Caring and Responsive were noted as Requires Improvement. We want to be open with families about this. The rating reflects a moment in time and highlights areas where the inspectors felt we could do better, particularly in how consistently we demonstrate person centred care and respond to changing needs. We have taken those findings seriously, and our leadership team continues to focus on strengthening every aspect of how we support the people who rely on us. The Good ratings for Safe, Effective and Well led reflect the solid foundations we build upon: safe working practices, effective care delivery and clear, accountable management. If you are exploring home care for yourself or someone you love, we warmly invite you to get in touch. We are happy to answer questions, talk through your situation without pressure, and explain how a package of support could work in your home. Choosing care is a deeply personal decision, and we would be privileged to walk alongside your family as you consider the options ahead.
Care provided at Home First
- Older person care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 8 January 2021
Read the full inspection report on the CQC website.
Common questions about Home First
Where is Home First located?
Home First is a home care agency based in Stafford, Staffordshire (ST16 2ST), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Home First provide?
Home First is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.
What is Home First's CQC rating?
Home First is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 8 January 2021. You can read the full CQC report from the link on this page.
Questions families ask about Home First
Can they support someone living with dementia at home?
No. Home First - Stafford does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Home First - Stafford covers roughly 10 miles from Stafford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Home First - Stafford has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Home First - Stafford. Actual fees depend on the room, the level of care and how it is funded.
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