Health & Alliance Home Care
Health & Alliance Home Care is a home care agency in Stafford, Staffordshire (ST19 5DH). It holds a CQC rating of Requires Improvement.
About Health & Alliance Home Care
We at Health & Alliance Home Care are proud to provide compassionate home care across Stafford and the surrounding Staffordshire communities. As a dedicated domiciliary care provider, we support older adults, younger adults, and individuals living with dementia to remain safe, comfortable, and independent within the familiar surroundings of their own homes. Operating throughout the ST postcode area, our team travels to residents wherever they live, whether that is a family home in a quiet Stafford neighbourhood, a rural cottage in the wider county, or a flat in a bustling part of town. Home care allows people to stay rooted in the places and routines they love, surrounded by cherished memories, personal belongings, and the reassurance of familiar streets, neighbours, and local amenities. We understand that each home tells a story, and we work respectfully within that setting, adapting our support to fit seamlessly into daily life. Our care specialisms reflect the diverse needs of the people we support. For older people, we offer practical and personal assistance ranging from help with washing, dressing, and medication reminders through to companionship and support with meals. For those living with dementia, our approach is patient, calm, and tailored, recognising that consistency, kindness, and gentle reassurance can make an enormous difference to daily wellbeing. Families often tell us that knowing a familiar carer is visiting their loved one brings real peace of mind. We also support adults with learning disabilities and autism, focusing on enabling independence, encouraging choice, and helping individuals engage with the activities and routines that matter to them. For people living with physical disabilities, we provide sensitive assistance with mobility, personal care, and everyday tasks, always working alongside the individual rather than taking over. Our support for younger adults is designed to be respectful, aspirational, and centred on the goals each person sets for their own life. In practice, this means our team takes time to understand every person we visit. We listen to families, learn preferences, and shape care plans around real lives rather than fitting people into rigid routines. Whether someone needs a short daily visit or more comprehensive support throughout the week, we aim to deliver care that feels personal, respectful, and dignified. Following our most recent CQC inspection in January 2025, Health & Alliance Home Care received an overall rating of Requires Improvement. We were particularly pleased that inspectors rated us Good in the Caring domain, recognising the warmth, kindness, and genuine compassion our team brings to every visit. This reflects what matters most to us: the human relationships at the heart of good home care. We fully acknowledge that improvements are needed in the areas of Safe, Effective, Responsive, and Well-led, and we are committed to working openly and diligently to strengthen these aspects of our provision. We view the inspection findings as a valuable roadmap, and our focus is firmly on continuous improvement so that every family who chooses us can feel confident in the quality and safety of the care we deliver. If you are exploring home care options for a loved one in Stafford or elsewhere in Staffordshire, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we understand the questions, hopes, and worries that come with it. We would be pleased to talk with you, listen to your circumstances, and explore whether our support might be the right fit for your family. Whatever path you choose, we wish you reassurance and clarity as you take the next step.
Care provided at Health & Alliance Home Care
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 7 January 2025
Read the full inspection report on the CQC website.
Common questions about Health & Alliance Home Care
Where is Health & Alliance Home Care located?
Health & Alliance Home Care is a home care agency based in Stafford, Staffordshire (ST19 5DH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Health & Alliance Home Care provide?
Health & Alliance Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Health & Alliance Home Care's CQC rating?
Health & Alliance Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 7 January 2025. You can read the full CQC report from the link on this page.
Does Health & Alliance Home Care provide dementia care?
Yes. Health & Alliance Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Health & Alliance Home Care
Can they support someone living with dementia at home?
Yes. Yes. Health & Alliance Home Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Health & Alliance Home Care covers roughly 10 miles from Stafford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Health & Alliance Home Care has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Health & Alliance Home Care. Actual fees depend on the room, the level of care and how it is funded.
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