First Person Complex Care
First Person Complex Care is a home care agency in Stafford, Staffordshire (ST18 0FX).
About First Person Complex Care
We at First Person Complex Care are proud to offer specialist home care across Stafford and the wider Staffordshire community, supporting individuals with complex needs to live confidently and comfortably in the place they know best: their own home. Based in the ST postcode area of Stafford, our team is well placed to reach families throughout the town and its surrounding villages. Delivering care in the familiar surroundings of a person's own home allows for a truly personalised approach, one that respects daily routines, treasured belongings, and the small comforts that make a house feel like home. Whether in a family residence, a bungalow, or supported accommodation, we bring our care to you, adapting to each setting with sensitivity and professionalism. Our specialism lies in complex care delivered in the community, with particular experience in supporting adults and young people living with learning disabilities and autism, physical disabilities, and visual or hearing impairments. In practice, this means our team takes the time to truly understand each person we support, their communication preferences, their sensory needs, their goals, and the routines that bring them a sense of calm and control. For someone with a learning disability or autism, this might mean consistent support workers who understand the importance of predictability and clear communication. For a person with a physical disability, it could involve skilled assistance with mobility, personal care, and enabling independence in daily tasks. For those with visual or hearing impairments, we adapt how we communicate and navigate the environment to ensure safety, dignity, and genuine connection. For families, this specialist approach offers something invaluable: reassurance. We understand that entrusting the care of a loved one, particularly someone with complex needs, is one of the most significant decisions a family can make. Our aim is to become a trusted partner, working alongside relatives, healthcare professionals, and advocates to build a package of support that reflects the individual at the heart of it. Communication with families is open and ongoing, because we know that peace of mind comes from being kept informed and involved. As a newer entrant to the regulated care sector, First Person Complex Care is currently awaiting its first CQC inspection and therefore does not yet hold a published overall rating. Whilst we understand that some families look to CQC ratings as an early marker of quality, we welcome the opportunity to demonstrate our standards directly. Our team is fully registered with the Care Quality Commission and operates in line with all regulatory requirements, and we are committed to transparency about our practices, our training, and our approach. We encourage prospective families to speak with us, ask questions, and see for themselves the values that guide our work every day. If you are exploring home care options in Stafford for a loved one with complex needs, we would be delighted to hear from you. Reaching out does not commit you to anything; it simply opens a conversation. We are here to listen, to answer your questions honestly, and to help you consider whether our support might be the right fit for your family. Please do get in touch with First Person Complex Care to find out more about how we can help your loved one live well at home.
Care provided at First Person Complex Care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about First Person Complex Care
Where is First Person Complex Care located?
First Person Complex Care is a home care agency based in Stafford, Staffordshire (ST18 0FX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does First Person Complex Care provide?
First Person Complex Care is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Questions families ask about First Person Complex Care
Can they support someone living with dementia at home?
No. First Person Complex Care Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. First Person Complex Care Limited covers roughly 10 miles from Stafford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
First Person Complex Care Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from First Person Complex Care Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Stafford
Browse all home care in Stafford.