Kind Hearts Care & Support
Kind Hearts Care & Support is a home care agency in Lichfield, Staffordshire (WS14 9UY). It holds a CQC rating of Good.
About Kind Hearts Care & Support
We at Kind Hearts Care & Support are proud to provide compassionate home care across Lichfield and the surrounding Staffordshire communities, supporting people to live well and safely in the place that matters most to them: their own home. Operating throughout Lichfield and the wider WS postcode area, our team travels to those who need us, bringing thoughtful, person centred support directly to familiar surroundings. Remaining at home, surrounded by treasured belongings, neighbours and routines, can make an enormous difference to wellbeing, and we see every day how meaningful that continuity is for the people we visit. Whether someone lives in a quiet village on the outskirts of the city or closer to Lichfield itself, our carers work flexibly to fit around each household's rhythm. The breadth of support we offer reflects the diverse needs of the communities we serve. We provide older person care and dementia care, supporting individuals to maintain independence whilst ensuring safety, gentle prompting and reassurance are always at hand. For people living with a learning disability or autism, we focus on consistent, respectful support that honours individual preferences and helps build confidence in daily life. We also assist younger adults and those managing mental health conditions, physical disabilities, or visual and hearing impairments, tailoring our approach so that communication and care feel natural and unhurried. For people recovering from or living with alcohol or drug misuse, we offer non judgemental, steady support focused on stability and dignity. In practice, this means our carers can help with personal care, medication prompts, mobility support, meal preparation, companionship and the small daily tasks that keep a home running smoothly. For families, it means knowing that a familiar face is visiting their loved one, that concerns will be listened to, and that care plans evolve as needs change. We understand that inviting a carer into a family member's home is a significant step, and we work hard to build trust from the very first visit. Our most recent CQC inspection, carried out in March 2023, rated us Good overall, with Good ratings across all five domains: Safe, Effective, Caring, Responsive and Well led. This consistent picture reflects the standards we hold ourselves to every single day, from the way we recruit and train our team to the way we listen to the people we support and their relatives. A Good rating is the reassurance families deserve when making one of the most important decisions of their lives. If you are exploring home care for yourself or someone you love in Lichfield, we would be delighted to hear from you. Please get in touch for a warm, honest conversation about how we might help, and let us take the time to understand what truly matters to your family.
Care provided at Kind Hearts Care & Support
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 4 March 2023
Read the full inspection report on the CQC website.
Common questions about Kind Hearts Care & Support
Where is Kind Hearts Care & Support located?
Kind Hearts Care & Support is a home care agency based in Lichfield, Staffordshire (WS14 9UY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Kind Hearts Care & Support provide?
Kind Hearts Care & Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Kind Hearts Care & Support's CQC rating?
Kind Hearts Care & Support is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 March 2023. You can read the full CQC report from the link on this page.
Does Kind Hearts Care & Support provide dementia care?
Yes. Kind Hearts Care & Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Kind Hearts Care & Support
Can they support someone living with dementia at home?
Yes. Yes. Kind Hearts Care & Support Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Kind Hearts Care & Support Limited covers roughly 10 miles from Lichfield.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Kind Hearts Care & Support Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Kind Hearts Care & Support Limited. Actual fees depend on the room, the level of care and how it is funded.
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