A.S.P.E.C.T.S Office
A.S.P.E.C.T.S Office is a home care agency in Leek, Staffordshire (ST13 5HH). It holds a CQC rating of Good.
About A.S.P.E.C.T.S Office
We at A.S.P.E.C.T.S Office are proud to provide compassionate home care across Leek and the wider Staffordshire community, supporting people to live well and safely in the place they know best: their own home. Based in the heart of Leek, our team delivers personalised care throughout the local area, bringing warmth, reliability, and professionalism directly to each person's doorstep. Being rooted in this Staffordshire market town means we understand the community we serve, from the quiet rural lanes on the edge of the Peak District to the bustling streets of the town centre. Our care is shaped around the familiar surroundings that matter most to the people we support, allowing them to maintain treasured routines, cherished possessions, and the comfort of home. The breadth of our specialisms reflects our commitment to inclusive, tailored care. We support older people who wish to remain independent at home, offering everything from companionship and help with daily routines through to more comprehensive personal care. For adults living with a learning disability or autism, we focus on respectful, person centred support that promotes choice, dignity, and meaningful engagement with the community. We also provide thoughtful mental health support, working alongside individuals to build confidence, stability, and wellbeing in ways that suit them. Our experience extends to supporting people with physical disabilities, where practical assistance is delivered with sensitivity and encouragement of independence. We care for individuals with visual or hearing impairments, adapting our communication and approach so that everyone feels heard, understood, and fully involved in decisions about their own care. Younger adults are supported with the same considered, aspirational approach, helping them to pursue goals, interests, and the lifestyle they want to lead. For families, this means peace of mind. It means knowing that a trusted team is visiting a loved one to help with morning routines, medication reminders, meal preparation, mobility, or simply a friendly chat over a cup of tea. It means care plans that flex as needs change, and honest communication that keeps relatives informed and involved. Above all, it means a partnership built on trust, one that recognises every person as an individual with a unique history, preferences, and hopes for the future. The Care Quality Commission inspected our care in March 2023 and awarded us an overall rating of Good. Inspectors rated us Good across the domains of Safe, Effective, Caring, and Responsive, reflecting the quality of the everyday care experience we provide and the positive relationships our team builds with those we support. The Well led domain was rated as Requires Improvement, and we take this feedback seriously, viewing it as a valuable opportunity to strengthen our leadership, oversight, and continuous improvement so that every aspect of what we do matches the standard of care our clients already experience. Choosing home care is a significant decision, and we understand the mixture of emotions that families feel when exploring the right support for someone they love. If you are considering care in Leek or the surrounding Staffordshire villages, we warmly invite you to get in touch. We would be glad to listen, answer your questions, and talk through how we might support your family with kindness, professionalism, and genuine care.
Care provided at A.S.P.E.C.T.S Office
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 March 2023
Read the full inspection report on the CQC website.
Common questions about A.S.P.E.C.T.S Office
Where is A.S.P.E.C.T.S Office located?
A.S.P.E.C.T.S Office is a home care agency based in Leek, Staffordshire (ST13 5HH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does A.S.P.E.C.T.S Office provide?
A.S.P.E.C.T.S Office is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is A.S.P.E.C.T.S Office's CQC rating?
A.S.P.E.C.T.S Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 March 2023. You can read the full CQC report from the link on this page.
Questions families ask about A.S.P.E.C.T.S Office
Can they support someone living with dementia at home?
No. A.S.P.E.C.T.S Office does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. A.S.P.E.C.T.S Office covers roughly 10 miles from Leek.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
A.S.P.E.C.T.S Office has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from A.S.P.E.C.T.S Office. Actual fees depend on the room, the level of care and how it is funded.
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