Allot Healthcare Services
Allot Healthcare Services is a home care agency in Burton-on-trent, Staffordshire (DE14 3JZ). It holds a CQC rating of Requires Improvement.
About Allot Healthcare Services
We at Allot Healthcare Staffordshire are a home care provider supporting people across Burton on Trent and the surrounding Staffordshire communities. Our mission is simple: to help individuals live safely, comfortably and with dignity in the place they know best, their own home. Based in the DE postcode area, we deliver care throughout Burton on Trent and nearby towns and villages across Staffordshire. Because we come to you, the environment of care is your own front room, your own kitchen, your own garden. This familiarity can be deeply reassuring, particularly for those living with memory difficulties or long term conditions, and it allows loved ones to remain part of a wider community they have known for years. Our team supports a broad range of needs, which means families rarely have to look elsewhere as circumstances change. We provide older person care and specialist dementia support, offering patient, consistent routines that help reduce confusion and anxiety. For adults living with a learning disability or autism, we take time to understand individual preferences, sensory needs and communication styles, so support feels respectful rather than intrusive. We also assist people managing mental health conditions, physical disabilities, and visual or hearing impairments, adapting our approach to promote independence wherever possible. Younger adults are welcomed too, and we recognise that care at a younger age often looks very different, focusing on enablement, confidence and community participation. Alongside this, we offer sensitive support for individuals affected by eating disorders and by alcohol or drug related challenges, working alongside families and healthcare professionals to encourage stability and wellbeing. In practical terms, our support might include help with personal care, medication prompts, mobility assistance, meal preparation, companionship, and support to attend appointments or social activities. For families, this often means peace of mind: knowing that a familiar, trained team is checking in on their relative, keeping communication open, and flagging any changes in health or mood early. Our most recent CQC inspection in April 2023 gave us an overall rating of Requires Improvement. We were rated Good for being Effective, Caring and Responsive, which reflects the warmth and skill of the team who visit people every day and the meaningful outcomes we help achieve. The areas identified for improvement sat within Safe and Well led, and we take that feedback seriously. It has shaped a clear programme of action focused on strengthening our systems, oversight and safety practices, so that the quality families already experience day to day is matched by robust processes behind the scenes. We believe honesty about where we are on our journey matters. Choosing home care is a significant decision, and families deserve a provider who is open about both strengths and areas of growth. If you are exploring support for yourself or someone you love in Burton on Trent or the wider Staffordshire area, we would be glad to talk with you, answer your questions and discuss how a tailored package of care could work. Please reach out whenever you are ready; there is no pressure, only a listening ear.
Care provided at Allot Healthcare Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 4 April 2023
Read the full inspection report on the CQC website.
Common questions about Allot Healthcare Services
Where is Allot Healthcare Services located?
Allot Healthcare Services is a home care agency based in Burton-on-trent, Staffordshire (DE14 3JZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Allot Healthcare Services provide?
Allot Healthcare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Allot Healthcare Services's CQC rating?
Allot Healthcare Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 April 2023. You can read the full CQC report from the link on this page.
Does Allot Healthcare Services provide dementia care?
Yes. Allot Healthcare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Allot Healthcare Services
Can they support someone living with dementia at home?
Yes. Yes. Allot Healthcare Services Staffordshire is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Allot Healthcare Services Staffordshire covers roughly 10 miles from Burton-on-trent.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Allot Healthcare Services Staffordshire has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Allot Healthcare Services Staffordshire. Actual fees depend on the room, the level of care and how it is funded.
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