Comfort Call - Astley Court
Comfort Call - Astley Court is a home care agency in Manchester, Salford (M44 5DW). It holds a CQC rating of Requires Improvement.
About Comfort Call - Astley Court
Comfort Call at Astley Court provides care at home for people across Salford and the surrounding parts of Manchester. We support a broad range of needs, and what connects the work is building support around the person rather than around a category. Our carers visit older people who need help with personal care, medication, meals and mobility, and we support people living with dementia in the place where familiar routines already do so much good. We also work with adults who have a learning disability and autistic adults, people managing mental health conditions, people living with a physical disability, people with sight or hearing loss, younger adults, and people affected by alcohol or drug misuse, where consistency and an absence of judgement matter more than anything else. Support is agreed with the person, reviewed as needs change, and delivered by familiar carers wherever we can manage it. Our most recent overall rating from the Care Quality Commission is Requires Improvement. We would rather put that in front of you now than have you come across it later. We took the findings seriously, we have been working through them, and we are willing to discuss the detail with anyone who asks. If you would like to talk about care at home in this area, please call and we will arrange to visit.
Care provided at Comfort Call - Astley Court
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 26 October 2017
Read the full inspection report on the CQC website.
Common questions about Comfort Call - Astley Court
Where is Comfort Call - Astley Court located?
Comfort Call - Astley Court is a home care agency based in Manchester, Salford (M44 5DW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Comfort Call - Astley Court provide?
Comfort Call - Astley Court is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Comfort Call - Astley Court's CQC rating?
Comfort Call - Astley Court is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 October 2017. You can read the full CQC report from the link on this page.
Does Comfort Call - Astley Court provide dementia care?
Yes. Comfort Call - Astley Court supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Comfort Call - Astley Court
Can they support someone living with dementia at home?
Yes. Yes. Comfort Call - Astley Court is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Comfort Call - Astley Court covers roughly 10 miles from Manchester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Comfort Call - Astley Court has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Comfort Call - Astley Court. Actual fees depend on the room, the level of care and how it is funded.
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