New Hope Care
New Hope Care is a home care agency in Oakham, Rutland (LE15 7JB). It holds a CQC rating of Requires Improvement.
About New Hope Care
We at New Hope Care Rutland are a home care agency based in Oakham, providing personalised support to people across Rutland and the wider East Midlands. Our role is to help individuals live well and safely in the place they know best, their own home, whilst offering families the reassurance that a trusted team is close by. Operating from Oakham, we are well positioned to reach clients throughout the local community and surrounding villages. Because our care is delivered in your own home, the environment remains familiar and comforting, filled with the memories, routines, and personal touches that matter most. We simply bring the professional support into that setting, whether that means a brief morning visit, several calls throughout the day, or more comprehensive ongoing assistance tailored to individual need. Our team supports a broad range of people with differing needs, and this breadth is one of our defining strengths. We provide older person care and home care that helps with everyday tasks such as personal care, medication prompts, meal preparation, and companionship. For those living with dementia, we take a patient and consistent approach, recognising that familiar faces and predictable routines can make a meaningful difference to wellbeing. We also support adults with learning disabilities and autism, focusing on independence, choice, and the goals that matter to each person. Beyond this, we work with individuals experiencing mental health challenges, offering steady, respectful support that promotes stability and confidence. We assist people living with physical disabilities, as well as those with visual or hearing impairments, adapting our communication and practical help to suit each person. Younger adults who require care at home are welcomed too, and we also provide support for people affected by eating disorders, an area that calls for particular sensitivity and understanding. In practice, this variety of specialisms means families do not need to piece together support from multiple providers. One team, familiar with the whole person, can walk alongside your loved one through changing circumstances. We believe honesty matters when families are choosing care, so we want to be open about our regulatory position. At our most recent CQC inspection in July 2022, we received an overall rating of Requires Improvement. The inspectors rated us Good for Caring, which reflects the warmth and compassion our team brings to every visit and the relationships we build with the people we support. In the domains of Safe, Effective, Responsive, and Well led, we were rated as Requires Improvement. We take these findings seriously and view them as a clear framework for the work we continue to do on strengthening our systems, leadership, and responsiveness. Care quality is a journey, and we are committed to ensuring the compassion our clients already experience is matched by robust processes behind the scenes. Choosing home care is a significant decision, and we understand the mixture of hope and worry that families feel when they begin looking. If you are considering support for yourself or someone you love in Oakham or the surrounding Rutland area, we warmly invite you to get in touch. We will take the time to listen, answer your questions, and help you understand whether our approach is the right fit, without pressure and at your own pace.
Care provided at New Hope Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 6 July 2022
Read the full inspection report on the CQC website.
Common questions about New Hope Care
Where is New Hope Care located?
New Hope Care is a home care agency based in Oakham, Rutland (LE15 7JB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does New Hope Care provide?
New Hope Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is New Hope Care's CQC rating?
New Hope Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 6 July 2022. You can read the full CQC report from the link on this page.
Does New Hope Care provide dementia care?
Yes. New Hope Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about New Hope Care
Can they support someone living with dementia at home?
Yes. Yes. New Hope Care Rutland is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. New Hope Care Rutland covers roughly 10 miles from Oakham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
New Hope Care Rutland has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from New Hope Care Rutland. Actual fees depend on the room, the level of care and how it is funded.
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