Head Office
Head Office is a home care agency in Romford, Redbridge (RM6 4BB). It holds a CQC rating of Good.
About Head Office
We at Head Office are proud to provide compassionate home care across Romford and the wider Redbridge area, supporting individuals to live well and safely in the comfort of their own homes. As a dedicated home care agency, we believe that thoughtful, person centred support can make all the difference to quality of life. Based in the RM postcode area, we are well placed to reach families throughout Romford and neighbouring London communities. Operating from a local base means our team understands the area, its people, and the small details that help our care feel familiar and reassuring. Whether someone needs a short daily visit or more comprehensive support, we tailor our approach to suit each home and household. Our care covers a broad range of needs, reflecting the diverse individuals and families we support. We provide older person care for those who wish to remain independent at home for as long as possible, alongside specialist dementia care that focuses on routine, gentle reassurance, and meaningful daily moments. For younger adults and individuals living with a learning disability or autism, we offer support that respects personal preferences, encourages confidence, and promotes everyday independence. We also extend our care to people living with mental health needs, physical disabilities, and visual or hearing impairments. In practice, this means our team is experienced in adapting communication, mobility support, and personal care to suit each individual. Families can feel reassured that the person they love is being supported by carers who take time to understand them, not just their condition. From help with washing, dressing, and medication to companionship, meal preparation, and support with appointments, our aim is always to enhance daily life in quiet, respectful ways. We are pleased to hold an overall rating of Good from the Care Quality Commission following our most recent inspection in July 2023, with Good ratings across all five key areas: safe, effective, caring, responsive, and well led. For families, this independent assessment offers genuine reassurance that the care we deliver meets nationally recognised standards in every aspect of practice, from safeguarding and leadership to the warmth and responsiveness our carers bring to each visit. Choosing home care is a deeply personal decision, and we understand how much thought goes into finding the right support for a loved one. If you are exploring care options in Romford or the surrounding area, we would be delighted to talk with you, answer your questions, and help you understand how we might support your family. Please do reach out whenever you feel ready, there is no rush, and we are here to listen.
Care provided at Head Office
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 6 July 2023
Read the full inspection report on the CQC website.
Common questions about Head Office
Where is Head Office located?
Head Office is a home care agency based in Romford, Redbridge (RM6 4BB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Head Office provide?
Head Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Head Office's CQC rating?
Head Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 July 2023. You can read the full CQC report from the link on this page.
Does Head Office provide dementia care?
Yes. Head Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Head Office
Can they support someone living with dementia at home?
Yes. Yes. Head Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Head Office covers roughly 10 miles from Romford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Head Office has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Head Office. Actual fees depend on the room, the level of care and how it is funded.
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