RSM Care Services
RSM Care Services is a home care agency in Ilford, Redbridge (IG2 6UF). It holds a CQC rating of Good.
About RSM Care Services
We at RSM Care are proud to provide compassionate home care across Ilford and the wider Redbridge community, supporting people to live well and safely in the place they know best: their own home. Operating throughout the IG postcode area, our team reaches families across Ilford and neighbouring London boroughs. Because care is delivered in your own home, the environment remains entirely familiar, surrounded by treasured belongings, photographs, and the daily routines that bring comfort. We work alongside the rhythms of each household, fitting our visits around the lifestyle, preferences, and personal needs of the individual we are supporting, whether that is in a family home, a flat, or sheltered accommodation. Our specialisms reflect the diverse needs of the people we support. We provide older person care for those who simply need a helping hand to remain independent, as well as specialised dementia care delivered with patience, gentleness, and a deep understanding of how memory loss affects both the individual and those who love them. For adults living with learning disabilities or autism, we focus on building trust, supporting routine, and encouraging confidence in everyday life. We also support people with mental health needs, physical disabilities, and visual or hearing impairment, adapting our approach so that communication and dignity are always at the heart of every visit. Younger adults receiving care from us benefit from a respectful, age appropriate approach that recognises their goals and aspirations. In practice, this means our care workers help with personal care, medication prompts, mobility support, meal preparation, companionship, and the small but meaningful tasks that make daily life easier. For families, it brings the peace of mind of knowing a trusted carer is checking in, sharing updates, and treating their loved one with kindness. We see ourselves as partners with families, not a replacement for them, and we welcome open communication so that care plans evolve as needs change. RSM Care holds an overall rating of Good from the Care Quality Commission, following its most recent inspection. Inspectors rated us as Good for being Safe, Caring, Responsive, and Well led, recognising the consistency of our care and the strength of our leadership. The Effective domain was noted as Requires Improvement, and we have taken this feedback seriously, using it as a foundation for ongoing training, supervision, and continuous improvement across our team. We believe transparency matters, and we are always happy to discuss our progress with families considering our support. If you are exploring home care for yourself or a loved one in Ilford or across Redbridge, we warmly invite you to get in touch. A conversation costs nothing, and it may be the first reassuring step towards finding the right care. We are here to listen, to answer your questions, and to help your family feel supported every step of the way.
Care provided at RSM Care Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 19 July 2019
Read the full inspection report on the CQC website.
Common questions about RSM Care Services
Where is RSM Care Services located?
RSM Care Services is a home care agency based in Ilford, Redbridge (IG2 6UF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does RSM Care Services provide?
RSM Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is RSM Care Services's CQC rating?
RSM Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 July 2019. You can read the full CQC report from the link on this page.
Does RSM Care Services provide dementia care?
Yes. RSM Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about RSM Care Services
Can they support someone living with dementia at home?
Yes. Yes. RSM Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. RSM Care Services covers roughly 10 miles from Ilford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
RSM Care Services has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from RSM Care Services. Actual fees depend on the room, the level of care and how it is funded.
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