My Homecare
My Homecare is a home care agency in Ilford, Redbridge (IG1 4DU). It holds a CQC rating of Good.
About My Homecare
At My Homecare Redbridge, we provide personal care and support to people living in their own homes across Ilford and the wider Redbridge area. We work with older adults, younger adults, and people living with dementia, learning disabilities, autism, mental health conditions, and physical disabilities. Our aim is straightforward: to help each person live as independently and comfortably as possible, in the place they know best. We are proud to hold a Good rating from the Care Quality Commission, which reflects the consistency and thoughtfulness our team brings to every visit. Care is not one size fits all, and we take time at the outset to understand what matters to each individual, how they like their day to run, what support feels helpful, and what feels intrusive. That understanding shapes everything we do. Supporting someone in their own home carries a real responsibility. People invite us into their personal space and trust us to treat it, and them, with respect. We do not take that lightly. Whether we are supporting someone through the early stages of dementia, helping a younger adult with a learning disability to build their daily routines, or assisting an older person who simply needs a little extra help around the home, we approach each situation with the same level of care and attention. We also recognise that families often carry a great deal of worry, and part of our role is to keep communication open so that relatives feel informed and reassured. Good home care involves the whole support network, not just the person receiving care. If you are exploring options for yourself or someone you love, we would welcome the chance to have an honest conversation about what we can offer and whether we are the right fit for your situation.
Care provided at My Homecare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 8 November 2022
Read the full inspection report on the CQC website.
Common questions about My Homecare
Where is My Homecare located?
My Homecare is a home care agency based in Ilford, Redbridge (IG1 4DU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does My Homecare provide?
My Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is My Homecare's CQC rating?
My Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 November 2022. You can read the full CQC report from the link on this page.
Does My Homecare provide dementia care?
Yes. My Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about My Homecare
Can they support someone living with dementia at home?
Yes. Yes. My Homecare Redbridge is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. My Homecare Redbridge covers roughly 10 miles from Ilford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
My Homecare Redbridge has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from My Homecare Redbridge. Actual fees depend on the room, the level of care and how it is funded.
More about the care at My Homecare
Dementia Care at My Homecare
A person with dementia often copes best in the house they already know, where the kitchen, the stairs and the view from the window carry years of memory. My Homecare Redbridge holds a dementia registration, so the useful questions are about how the agency works rather than whether it can take the referral. Ask how carers are matched to the person, what they are taught about distress and confusion, and who to ring if a visit goes badly. Find out what happens if the person becomes unwilling to let anyone in, which is common and awkward to handle alone. It is also sensible to ask when the agency would say home care is no longer enough, because that conversation is easier early than in a crisis.
Home Care at My Homecare
Care that comes to the front door rather than requiring a move is what a domiciliary registration covers, and it can mean anything from a single half hour call to several visits a day. Packages are priced by the hour, so weekly cost depends entirely on how much help is needed and when. Rates in London typically run from £30 to £36 an hour, and nights, weekends and bank holidays often sit at a premium, so ask for the full schedule in writing. My Homecare Redbridge is registered for this service, and the Care Quality Commission rated it good at its November 2022 inspection. Redbridge can assess for funded support, and anyone paying privately should ask how the plan is reviewed as needs change.
Older Person Care at My Homecare
Later life support at home usually turns on small repeated tasks, a hand with the shower, a reminder about tablets, a cooked lunch and ten minutes of conversation that nobody is rushing. My Homecare Redbridge in Ilford is registered to provide that kind of personal care in people's own homes. Visit length matters more than families expect, so ask what a typical call covers and whether very short visits are used. Ask as well whether the same two or three carers come each week, since continuity is what makes the arrangement workable. If help is needed late at night or first thing, check what the agency can cover and how it handles sickness and holidays. Hourly rates across London commonly fall between £30 and £36.
Mental Health at My Homecare
Mental ill health rarely runs to a timetable, which is why reliable visits, a familiar face and a plan for the bad weeks matter more than anything in a brochure. My Homecare Redbridge is registered to support adults with mental health conditions. Ask what training carers have had, how the agency works with a community mental health team, and what happens out of hours when someone deteriorates.
Younger Adults at My Homecare
Someone of thirty and someone of eighty want quite different things from a day, and support arranged at home should reflect that. My Homecare Redbridge is registered to work with younger adults, so ask how visits fit around work, college or training rather than around a care rota. Getting out, seeing friends and keeping some privacy at home are part of the point.
Learning Disability and Autism at My Homecare
Independence skills are much of the point of this registration, from cooking a meal to managing money and using the bus, and My Homecare Redbridge is registered to support adults with a learning disability or autism at home. Ask how plans are built with the person rather than merely about them, and how sensory preferences are recorded. Councils and health commissioners usually arrange and review these packages, often annually.
Physical Disability at My Homecare
Hoists, grab rails and a level access shower change what is possible at home, and My Homecare Redbridge is registered to support people with a physical disability. Ask whether carers are trained on the specific equipment in the house, whether two of them attend when a transfer needs it, and how the agency liaises with an occupational therapist. Redbridge can advise on adaptations and may fund some of them.
Explore more
More home care in Ilford
Browse all home care in Ilford.