Heath Care Services
Heath Care Services is a home care agency in Ilford, Redbridge (IG3 9TE). It holds a CQC rating of Good.
About Heath Care Services
We at Heath Care Services are proud to provide compassionate home care across Ilford and the wider Redbridge community, supporting individuals to live safely and comfortably in the place they know best: their own home. As a dedicated home care agency, we bring professional support directly to your doorstep in Ilford and surrounding IG postcode neighbourhoods. Being based in the heart of Ilford means we are well placed to reach families throughout Redbridge and the surrounding London boroughs. Our local presence allows us to respond promptly, understand the community we serve, and build genuine relationships with the people who rely on us. Whether you live in a quiet residential street or a busier part of town, we tailor our visits around your daily rhythm, ensuring care fits seamlessly into your life rather than disrupting it. Our team supports a broad range of needs, offering care for older people, adults living with mental health conditions, younger adults, and those with a learning disability or autism. In practice, this means we take the time to understand each person as an individual before drawing up a personalised care plan. For an older person, that may involve gentle assistance with personal care, medication reminders, meal preparation, and companionship. For someone living with a learning disability or autism, our support may focus on building independence, maintaining routines, and encouraging community involvement in a calm and predictable way. For adults navigating mental health challenges, we provide steady, respectful support that promotes wellbeing and stability. Younger adults benefit from care that reflects their goals and lifestyle, empowering them to lead the life they choose. Families often tell us that the greatest reassurance comes from knowing their loved one is treated with dignity, listened to, and encouraged to remain as independent as possible. That is precisely the ethos we bring to every visit. Our carers arrive not simply to complete tasks but to build trust, offer warmth, and notice the small things that matter, whether that is a favourite cup of tea, a preferred routine, or a quiet chat that brightens the day. Our commitment to quality is reflected in our most recent inspection by the Care Quality Commission, carried out in July 2023, where we were rated Good overall. We were also rated Good across every individual domain, meaning our care was judged to be Safe, Effective, Caring, Responsive, and Well led. For families, this independent recognition offers valuable peace of mind. It confirms that the standards we uphold day to day meet the expectations set by the national regulator, and that our leadership, our staff, and our approach to care are all working together in the best interests of the people we support. Choosing home care is an important decision, and we understand that it often comes at a time when families are seeking clarity, kindness, and confidence in equal measure. If you are exploring care options for yourself or a loved one in Ilford, Redbridge, or the wider IG area, we warmly invite you to get in touch. We are here to listen, answer your questions, and help you take the next step with reassurance and care.
Care provided at Heath Care Services
- Older person care
- Mental health care
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 20 July 2023
Read the full inspection report on the CQC website.
Common questions about Heath Care Services
Where is Heath Care Services located?
Heath Care Services is a home care agency based in Ilford, Redbridge (IG3 9TE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Heath Care Services provide?
Heath Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
What is Heath Care Services's CQC rating?
Heath Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 July 2023. You can read the full CQC report from the link on this page.
Questions families ask about Heath Care Services
Can they support someone living with dementia at home?
No. Heath Care Services does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Heath Care Services covers roughly 10 miles from Ilford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Heath Care Services has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Heath Care Services. Actual fees depend on the room, the level of care and how it is funded.
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