EPR Services
EPR Services is a home care agency in Ilford, Redbridge (IG1 4BH). It holds a CQC rating of Good.
About EPR Services
EPR provides care at home for people living in Ilford and across Redbridge. We support older people, adults living with dementia, people with learning disabilities and autism, those living with mental ill health, adults with physical disabilities or sensory loss, and younger adults. Good home care is mostly about reliability. Turning up when we said we would, doing what we agreed, and telling someone promptly when a situation changes. That is unglamorous, and it is the whole job. We would rather build a schedule we can genuinely honour than promise more and let people down at seven in the morning when it matters most. Because the people we visit are so different from one another, our support looks different too. For one person it might be a single call to help with washing and medicines. For another it is several visits a day, or steady practical support to manage a household, keep appointments and stay connected to people. We plan it with the person, and with family where they want family involved. Our care workers are trained for the needs they will actually meet, including dementia and support for autistic adults, and we keep the same faces going to the same homes wherever we possibly can. Our most recent overall rating from the Care Quality Commission is good. If you are arranging care in Redbridge, whether urgently or well in advance, please get in touch and we will be straight with you about what we can offer.
Care provided at EPR Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 2 July 2022
Read the full inspection report on the CQC website.
Common questions about EPR Services
Where is EPR Services located?
EPR Services is a home care agency based in Ilford, Redbridge (IG1 4BH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does EPR Services provide?
EPR Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is EPR Services's CQC rating?
EPR Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 July 2022. You can read the full CQC report from the link on this page.
Does EPR Services provide dementia care?
Yes. EPR Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about EPR Services
Can they support someone living with dementia at home?
Yes. Yes. EPR Services Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. EPR Services Ltd covers roughly 10 miles from Ilford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
EPR Services Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from EPR Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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