Phoenix Care 24/7
Phoenix Care 24/7 is a home care agency in Nottingham, Nottingham (NG7 7FF).
About Phoenix Care 24/7
Phoenix Care 24/7 is a home care agency in Nottingham. We support older people and younger adults in their own homes, with visits arranged around the times of day that actually matter to the person rather than the times that are easiest for us to staff. What we do is practical. We help with getting up in the morning and settling at night, with washing and dressing, with medicines, with meals and drinks, with keeping the house in order, and with getting out to appointments or to see people. Some people want a single short call each day and others want support several times over. Both are proper arrangements, and we would rather agree the right amount of help than sell somebody more than they need. We agree each plan with the person, involving family where they want that, and we review it when needs change instead of leaving it to drift out of date. We also try hard to send the same carers, because someone who knows a household will notice when things are not quite right. We have not yet received an overall rating from the Care Quality Commission. Anyone considering us is welcome to ask us plainly how we train our carers, how we handle medicines and what happens when a visit runs late, and we will answer. If you would like to discuss support in Nottingham, please contact us.
Care provided at Phoenix Care 24/7
- Older person care
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Phoenix Care 24/7
Where is Phoenix Care 24/7 located?
Phoenix Care 24/7 is a home care agency based in Nottingham, Nottingham (NG7 7FF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Phoenix Care 24/7 provide?
Phoenix Care 24/7 is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.
Questions families ask about Phoenix Care 24/7
Can they support someone living with dementia at home?
No. Phoenix Care 24/7 does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Phoenix Care 24/7 covers roughly 10 miles from Nottingham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Phoenix Care 24/7 has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Phoenix Care 24/7. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Phoenix Care 24/7
Home Care at Phoenix Care 24/7
Visiting care in Nottingham covers the practical parts of the day that become harder to manage alone, from morning routines and personal care through to meals, medication prompts, keeping on top of the house and getting out to appointments. Phoenix Care 24/7 in Nottingham is registered for home care and has not yet been inspected and rated by the Care Quality Commission. Packages can range from a single short call to several visits a day, and the East Midlands typically sees hourly rates of around £26 to £31, with Nottingham City Council paying its own commissioned rate for arranged care. Anyone considering the agency should ask how plans are agreed and reviewed, how continuity of carers is managed, and what happens if a visit is delayed.
Older Person Care at Phoenix Care 24/7
Older people using a visiting service in Nottingham typically receive help with getting washed and dressed, prompts or support with medication, meals and drinks, light housework, and company during what can otherwise be quiet stretches of the day. Phoenix Care 24/7 is registered with the CQC for older person care, though it has not yet received an overall rating. Indicative home care rates across the East Midlands sit between £26 and £31 an hour, with Nottingham City Council commissioning at its own agreed rate for funded packages. Families weighing up the agency should ask how visit times are set and kept to, whether the same carers come back regularly, how medication is recorded, and what cover looks like late in the evening or overnight if a call is needed then.
Younger Adults at Phoenix Care 24/7
Adults under 65 receiving support at home often want help that fits around work, study, friendships and their own interests rather than a routine built around older clients. Phoenix Care 24/7 is registered to support younger adults alongside older people. Worth asking how carers are matched to someone closer to their own age group, and how the plan flexes around evenings, weekends and days out.
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