Home Care in Newquay
Newquay has 4 CQC registered home care agencies. 2 are rated Good, 1 Requires improvement, and 1 has not yet been rated. 1 of the 4 was last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Newquay at a glance
What the local numbers say about home care in Newquay, to help you judge the options below.
- Hourly care visits, South West: £28.75 to £34.94 an hour. Middle half of prices from 10 agencies.
- People aged 75 and over: 81,100. Rising to 96,000 by 2035, up 18%
- Living with dementia, aged 65 and over (estimate): 10,300. Rising to 13,300 by 2035, up 29%
- People aged 85 and over: 20,200. Rising to 32,300 by 2035, up 60%
- Dementia diagnosis rate: 60%. The NHS ambition is 67%.
- Agencies in the borough, last 12 months: 6 opened, 4 closed. 104 registered today.
- Choice of agencies: 21 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.9 miles).
- Compared with the rest of Cornwall: Fewer agencies. Cornwall has fewer agencies than average for the size of its older population.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Arranging and funding home care in Newquay
Work on the funding question early, because it shapes what is realistic. Home care is charged by the hour, so the cost follows directly from how many visits a week are needed, and that is worth establishing before you start ringing agencies. An assessment is the usual way to settle both points at once.
Asking for a care needs assessment
Any adult who appears to need care and support is entitled to a free assessment of their needs, and a relative can request one on their behalf with their agreement. Cornwall Council carries out these assessments and arranges funded support where the eligibility criteria are met. Someone who provides regular unpaid care can also ask for a carer's assessment of their own needs, which is a separate process with its own outcome. Neither assessment carries a charge or any obligation to accept what is offered.
What home care costs and who pays
Where support is agreed, a financial assessment of income and capital determines the authority's contribution. That help may come as care arranged for you or as a direct payment you use to buy care from an agency of your choice. Agencies set their own hourly rates, which commonly increase for evenings, weekends, and bank holidays, and most apply a minimum visit length. Ask for a written schedule of charges, and check what happens to the fee if a visit is cancelled at short notice.
Choosing the right agency and what to look for
Weighing the evidence that exists
Pentowan Home Care and Elizabeth House Newquay both hold a Good rating. The other two agencies on the list are awaiting a first inspection, which is common for newer services. Where there is a report, read the sections on whether the service is well led and responsive, since those cover missed calls, complaints, and staff retention. Where there is no report, ask the manager how long the service has operated, how many clients it supports, and whether it can put you in touch with existing clients.
Questions that matter in home care
Ask how many different carers would visit in a fortnight, as continuity is what families notice most. Ask what happens when the regular carer is unwell, whether calls have fixed times or windows, and how you would be told if someone were running late. Ask who writes the care plan, how often it is reviewed, and who answers the telephone at the weekend.
4 home care in Newquay
- Elizabeth House · Newquay, Cornwall · CQC Good
- Peace Haven Care · Newquay, Cornwall
- Home Care · Newquay, Cornwall · CQC Requires improvement
- Pentowan Home Care · Newquay, Cornwall · CQC Good
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South West Middle half of prices from 10 agencies. Median £32.96. Shown for South West because too few Cornwall agencies publish a rate. | £28.75 to £34.94 an hour |
| What Cornwall pays Average hourly rate, October 2026. | £27.34 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Cornwall Home Care Limited, 30 September 2026, Requires improvement
- Pentowan Home Care, 16 June 2026, Good
- Elizabeth House Newquay Ltd, 14 July 2023, Good
Longest since a report
- Elizabeth House Newquay Ltd, 14 July 2023, Good
- Pentowan Home Care, 16 June 2026, Good
- Cornwall Home Care Limited, 30 September 2026, Requires improvement
Frequently asked questions about home care in Newquay
How many home care agencies are there in Newquay?
Newquay has 4 CQC registered home care agencies: 2 Good, 1 Requires improvement, 1 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Newquay?
Hourly care visits, South West: £28.75 to £34.94 an hour. Middle half of prices from 10 agencies. Median £32.96. Shown for South West because too few Cornwall agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Newquay were inspected most recently?
Cornwall Home Care Limited (30 September 2026), Pentowan Home Care (16 June 2026) and Elizabeth House Newquay Ltd (14 July 2023) have the most recent CQC reports.
Local care news in Cornwall
- New 34 bed care home registered with CQC in Cornwall: Windmill Court (5 November 2026)
More local care news for Cornwall