UK Top Care
UK Top Care is a home care agency in Leicester, Leicester (LE1 3GR). It holds a CQC rating of Requires Improvement.
About UK Top Care
We at UK Top Care are a dedicated home care agency based in Leicester, supporting people across the city and surrounding LE postcode communities to live well and safely in the place they know best: their own home. Our mission is to deliver compassionate, personalised home care that puts each individual at the heart of every visit. Operating from our Leicester base in the East Midlands, we bring care directly to the doorsteps of those we support. Rather than asking people to adjust to an unfamiliar environment, we step into the familiar surroundings of each person's home, working around their routines, preferences, and the quiet comforts that make a house feel like home. From flats in the city centre to family homes in the wider Leicester area, our team travels to wherever they are needed, building trusted relationships in the spaces that matter most to our clients. Our care offering is broad and thoughtfully tailored. We support older people who wish to remain independent at home, and we provide specialist dementia care designed to bring calm, consistency, and dignity to daily life. For adults living with learning disabilities or autism, we focus on enabling independence and supporting meaningful routines. We also care for individuals managing mental health needs, physical disabilities, and visual or hearing impairments, as well as younger adults who benefit from tailored support to pursue their own goals. In practice, this means our care workers take the time to understand each person as an individual, learning their history, preferences, and aspirations so that support feels respectful rather than imposed. For families, it means knowing that a loved one is being looked after by people who genuinely understand the nuances of their condition and their character. Our most recent CQC inspection, carried out in August 2023, rated us as Requires Improvement overall. We want to be open about this. Whilst we received Good ratings in the Effective, Caring, and Responsive domains, reflecting the warmth, skill, and attentiveness of the people who deliver our care, we were rated Requires Improvement in the Safe and Well led domains. We take this feedback seriously and view it as a clear roadmap for the work we are committed to. We are actively strengthening our governance, oversight, and safety practices so that the quality of our leadership and assurance matches the kindness our clients already experience day to day. Transparency matters to us, and we believe families deserve a full and honest picture when choosing care. If you are exploring home care options in Leicester for yourself or a loved one, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you understand whether our support is the right fit. Whatever the circumstances, you will find a team ready to walk alongside you with patience, openness, and genuine care.
Care provided at UK Top Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 12 December 2019
Read the full inspection report on the CQC website.
Common questions about UK Top Care
Where is UK Top Care located?
UK Top Care is a home care agency based in Leicester, Leicester (LE1 3GR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does UK Top Care provide?
UK Top Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is UK Top Care's CQC rating?
UK Top Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 12 December 2019. You can read the full CQC report from the link on this page.
Does UK Top Care provide dementia care?
Yes. UK Top Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about UK Top Care
Can they support someone living with dementia at home?
Yes. Yes. UK Top Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. UK Top Care Ltd covers roughly 10 miles from Leicester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
UK Top Care Ltd has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from UK Top Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Leicester
Browse all home care in Leicester.