Willows Home Care
Willows Home Care is a home care agency in Preston, Lancashire (PR1 0DQ). It holds a CQC rating of Good.
About Willows Home Care
We at Willows Home Care are proud to provide compassionate home care across Preston and the wider Lancashire area, supporting people to live safely and comfortably in the place they know best: their own home. As a dedicated home care provider, we understand that choosing support for a loved one is a deeply personal decision, and we are here to make that journey feel reassuring from the very first conversation. Operating throughout the PR postcode area and the surrounding communities of Preston, our team travels to residents wherever they call home, whether that is a family house, a bungalow, or a flat within a supported setting. Because our care is delivered in familiar surroundings, the people we support benefit from the comfort of their own belongings, routines, and neighbourhood connections, all whilst receiving tailored assistance from a team who take the time to understand what truly matters to each individual. Our specialisms span a broad range of needs, allowing us to offer meaningful, personalised support to a wide community across the North West. We provide older person care for those who value a little extra help to remain independent, and we deliver skilled dementia care that focuses on gentle routines, familiar reassurance, and preserving dignity throughout every visit. For adults living with a physical disability, or with visual or hearing impairment, we adapt our approach thoughtfully, communicating in ways that work best for each person and supporting mobility, daily living tasks, and personal goals with patience and respect. We also support younger adults who may require assistance to build confidence, maintain wellbeing, or engage more fully with the world around them. In practice, this means families can expect care that flexes around real life. Whether it is help with morning routines, medication prompts, meal preparation, companionship, or more comprehensive support throughout the day, our carers arrive ready to listen and to adjust. We recognise that no two days look the same, and we believe that consistent, kind, and attentive support can make an enormous difference to both the person receiving care and the loved ones who worry about them. Willows Home Care holds an overall CQC rating of Good, following the most recent inspection dated 27 May 2023. We are pleased that this rating is reflected consistently across all five key domains assessed by the Care Quality Commission: Safe, Effective, Caring, Responsive, and Well-led each achieved a Good rating. For families, this offers independent reassurance that our care is delivered safely, that outcomes for the people we support are positive, that our team treats residents with genuine warmth, that we respond thoughtfully to individual needs, and that our organisation is guided by strong, values-based leadership. We know that inviting a care provider into a loved one's home is a significant step, and we appreciate the trust placed in us by every family we work alongside. Our aim is always to build a relationship rooted in openness, dependability, and mutual respect, so that both the person receiving care and their relatives feel genuinely supported. If you are exploring home care options in Preston or the wider Lancashire area for yourself or someone dear to you, we warmly invite you to get in touch. We would be delighted to answer your questions, listen to your situation, and help you understand how thoughtful, personalised support at home could make daily life feel a little easier and a great deal brighter.
Care provided at Willows Home Care
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 May 2023
Read the full inspection report on the CQC website.
Common questions about Willows Home Care
Where is Willows Home Care located?
Willows Home Care is a home care agency based in Preston, Lancashire (PR1 0DQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Willows Home Care provide?
Willows Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Willows Home Care's CQC rating?
Willows Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 May 2023. You can read the full CQC report from the link on this page.
Does Willows Home Care provide dementia care?
Yes. Willows Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Willows Home Care
Can they support someone living with dementia at home?
Yes. Yes. Willows Home Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Willows Home Care Ltd covers roughly 10 miles from Preston.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Willows Home Care Ltd has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Willows Home Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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