Routes Healthcare
Routes Healthcare is a home care agency in Preston, Lancashire (PR1 8UQ). It holds a CQC rating of Good.
About Routes Healthcare
At Routes Healthcare Preston, we provide home care across Preston and the surrounding areas of Lancashire, supporting people to live well in their own homes. We work with a wide range of individuals, including older adults, younger adults, and people living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and eating disorders. We also support people managing alcohol or drug misuse, approaching every situation with understanding and without judgement. We know that coming into someone's home is a privilege, and we take that responsibility seriously. Our care is built around each person as an individual, not around a fixed routine that suits everyone else. Before we start supporting anyone, we take time to understand what matters to them, what their day looks like, and how they want to be helped. That shapes everything we do. Our team works hard to build genuine relationships with the people they support and with their families. Consistency matters to us. We try to ensure that people see familiar faces and feel comfortable with who is coming through their door. Good communication with families and other professionals is something we place a great deal of importance on, particularly when someone has more complex needs. We are proud to hold a rating of Good from the Care Quality Commission, which reflects the effort our staff put in every single day. We do not take that lightly, and we continue to look at how we can improve and grow. If you are looking for home care in Preston for yourself or someone you care about, we would be glad to have a conversation about how we might help. Every situation is different, and we are here to listen and find the right approach together.
Care provided at Routes Healthcare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 19 May 2025
Read the full inspection report on the CQC website.
Common questions about Routes Healthcare
Where is Routes Healthcare located?
Routes Healthcare is a home care agency based in Preston, Lancashire (PR1 8UQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Routes Healthcare provide?
Routes Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Routes Healthcare's CQC rating?
Routes Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 May 2025. You can read the full CQC report from the link on this page.
Does Routes Healthcare provide dementia care?
Yes. Routes Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Routes Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Routes Healthcare Preston is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Routes Healthcare Preston covers roughly 10 miles from Preston.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Routes Healthcare Preston has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Routes Healthcare Preston. Actual fees depend on the room, the level of care and how it is funded.
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