Primary Carers 24/7 (HomeCare)
Primary Carers 24/7 (HomeCare) is a home care agency in Preston, Lancashire (PR1 8XE). It holds a CQC rating of Good.
About Primary Carers 24/7 (HomeCare)
We at Primary Carers 24/7 (HomeCare) are proud to offer trusted home care across Preston and the wider Lancashire area, supporting people to live well and safely in the place they know best: their own home. Based in the PR postcode area, our team works throughout local Preston neighbourhoods and surrounding communities in the North West, bringing personalised support directly to each individual's front door. Because our care is delivered within your own familiar surroundings, there is no need to adjust to a new environment. Instead, we adapt around you, fitting seamlessly into daily routines, family life, and the comforts of home. Whether that means help first thing in the morning, companionship during the afternoon, or reassuring support through the night, our visits are shaped around what suits each person best. Our specialisms reflect the breadth of people we are proud to support. We provide older person care for those who wish to remain independent as they age, alongside specialist dementia care delivered with patience, consistency, and a deep understanding of how memory changes can affect daily life. For adults living with a learning disability or autism, we focus on empowering choice, communication, and routine in a way that respects each person's individuality. We also support people navigating mental health challenges, offering steady, compassionate presence and practical help that promotes wellbeing and confidence. For those living with a physical disability or with visual or hearing impairment, our carers are attentive to accessibility, mobility, and communication needs, ensuring that support always feels dignified rather than intrusive. We welcome younger adults too, recognising that home care is not defined by age but by the right kind of help at the right time in life. In practice, this means families can trust that whether a loved one needs help with personal care, medication prompts, meal preparation, companionship, or more complex support, our team approaches every visit with warmth, professionalism, and genuine respect. We are pleased to hold an overall rating of Good from the Care Quality Commission, following our most recent inspection. We achieved a Good rating across every one of the five key domains the CQC assesses: Safe, Effective, Caring, Responsive, and Well led. For families, this consistency matters. It reflects an organisation where safety is taken seriously, where the care delivered leads to positive outcomes, where kindness sits at the heart of every interaction, where support is tailored and responsive to changing needs, and where leadership sets a clear standard for the whole team to follow. Choosing home care for someone you love is a significant decision, and we understand the questions, worries, and hopes that come with it. If you are exploring options in Preston or the surrounding Lancashire area, we would be delighted to hear from you. Please get in touch to talk through your loved one's needs, ask any questions, or arrange a conversation about how we might help. Whatever the situation, you will find a listening ear and a team ready to support your family with care that feels personal, dependable, and always centred on the person receiving it.
Care provided at Primary Carers 24/7 (HomeCare)
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 30 June 2021
Read the full inspection report on the CQC website.
Common questions about Primary Carers 24/7 (HomeCare)
Where is Primary Carers 24/7 (HomeCare) located?
Primary Carers 24/7 (HomeCare) is a home care agency based in Preston, Lancashire (PR1 8XE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Primary Carers 24/7 (HomeCare) provide?
Primary Carers 24/7 (HomeCare) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Primary Carers 24/7 (HomeCare)'s CQC rating?
Primary Carers 24/7 (HomeCare) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 June 2021. You can read the full CQC report from the link on this page.
Does Primary Carers 24/7 (HomeCare) provide dementia care?
Yes. Primary Carers 24/7 (HomeCare) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Primary Carers 24/7 (HomeCare)
Can they support someone living with dementia at home?
Yes. Yes. Primary Carers 24/7 (HomeCare) Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Primary Carers 24/7 (HomeCare) Limited covers roughly 10 miles from Preston.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Primary Carers 24/7 (HomeCare) Limited has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Primary Carers 24/7 (HomeCare) Limited. Actual fees depend on the room, the level of care and how it is funded.
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