CSS Care
CSS Care is a home care agency in Nelson, Lancashire (BB9 9SX). It holds a CQC rating of Good.
About CSS Care
At CSS Care, we provide home care to people living in Nelson and the surrounding areas of Lancashire. We support individuals to remain in their own homes, maintaining their independence and continuing to live life on their own terms, which we know matters enormously to the people we work with and to their families. Our team works with older people, younger adults, and individuals living with dementia, mental health conditions, and physical disabilities. We recognise that everyone we support has a different set of needs, preferences, and routines, so we take time at the outset to understand what genuinely good care looks like for each person. That means care plans are shaped around real lives, not built around convenience. We are proud that our most recent inspection by the Care Quality Commission resulted in an overall rating of Good. That outcome reflects the consistent effort our staff put in day to day, and it gives families some reassurance when they are making what can be a difficult and emotional decision about arranging care for someone they love. Dementia care is one of the areas where we invest particular attention. Supporting someone through cognitive change requires patience, consistency, and a real understanding of how to communicate well and reduce anxiety. We aim to provide that kind of thoughtful, steady presence for people and their families during what can be a challenging time. We are based in Nelson and we care about this community. Many of the people we support are local, and many of our staff live and work in the same area, which creates a genuine sense of familiarity and trust. If you are considering home care for yourself or for someone close to you, we are happy to have an honest conversation about what we offer and how we might be able to help.
Care provided at CSS Care
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 12 March 2025
Read the full inspection report on the CQC website.
Common questions about CSS Care
Where is CSS Care located?
CSS Care is a home care agency based in Nelson, Lancashire (BB9 9SX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does CSS Care provide?
CSS Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is CSS Care's CQC rating?
CSS Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 March 2025. You can read the full CQC report from the link on this page.
Does CSS Care provide dementia care?
Yes. CSS Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about CSS Care
Can they support someone living with dementia at home?
Yes. Yes. CSS Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. CSS Care Ltd covers roughly 10 miles from Nelson.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
CSS Care Ltd has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from CSS Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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