Astra Care Services
Astra Care Services is a home care agency in Nelson, Lancashire (BB9 5QN). It holds a CQC rating of Good.
About Astra Care Services
We at Astra Care welcome you to our home care agency in Nelson, providing compassionate support to individuals living across Lancashire and the wider BB postcode area. Our mission is simple: to deliver personalised care that allows people to remain safely and comfortably in the place they love most, their own home. Operating throughout Nelson and the surrounding communities in the North West, we bring our care directly to residents wherever they live. Rather than asking families to adjust to an unfamiliar setting, we work within the familiar surroundings of your loved one's own home, respecting their routines, their belongings, and the little touches that make a house feel like theirs. This approach helps preserve independence, dignity, and the strong ties people have with their neighbourhoods, gardens, and local community. The breadth of care we offer reflects the varied needs of the people we support. Our team is experienced in older person care and general home care, providing help with everyday tasks that may have become more challenging over time, whether that is assistance with personal care, medication reminders, meal preparation, or simply companionship on quieter days. For those living with dementia, we take a patient and understanding approach, focusing on continuity, gentle reassurance, and familiar routines that help reduce anxiety and promote wellbeing. We also support adults with learning disabilities and autism, working closely with individuals and their families to build care plans that respect personal preferences, communication styles, and life goals. For those with physical disabilities or visual and hearing impairments, our team is trained to offer practical, respectful assistance that empowers rather than restricts. We extend our support to younger adults navigating complex circumstances, as well as individuals affected by alcohol or drug misuse, offering non-judgemental care that focuses on stability, recovery, and quality of life. In practice, this means families can turn to one trusted team for a wide range of needs. Whether a relative requires a short daily visit, more comprehensive support throughout the week, or specialist care tailored to a particular condition, we take the time to listen, understand, and tailor our involvement accordingly. We know that inviting carers into a family home is a significant step, and we approach every visit with warmth, professionalism, and genuine respect for the person at the heart of the care. Our commitment to quality is reflected in our overall Good rating from the Care Quality Commission. The CQC assessed us as Good across all five key areas: safe, effective, caring, responsive, and well led. This means that independent inspectors found our care to be delivered safely, our approach to be effective in meeting people's needs, our staff to be genuinely caring, our responsiveness to individual requirements to be strong, and our leadership to be well organised. For families, a Good rating across every domain offers meaningful reassurance that the care their loved one receives meets recognised national standards. Choosing home care is a deeply personal decision, and we understand the weight it carries. Families often come to us feeling worried, uncertain, or simply worn out from trying to manage everything themselves. Our role is to lighten that load, to be a steady and reliable presence, and to give both the person receiving care and their loved ones the peace of mind they deserve. If you are exploring home care options in Nelson or the surrounding Lancashire area, we would be delighted to speak with you, answer your questions, and explore how we might support your family with kindness and care.
Care provided at Astra Care Services
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 2 May 2019
Read the full inspection report on the CQC website.
Common questions about Astra Care Services
Where is Astra Care Services located?
Astra Care Services is a home care agency based in Nelson, Lancashire (BB9 5QN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Astra Care Services provide?
Astra Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Astra Care Services's CQC rating?
Astra Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 May 2019. You can read the full CQC report from the link on this page.
Does Astra Care Services provide dementia care?
Yes. Astra Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Astra Care Services
Can they support someone living with dementia at home?
Yes. Yes. Astra Care Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Astra Care Services Limited covers roughly 10 miles from Nelson.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Astra Care Services Limited has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Astra Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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