Haven Group
Haven Group is a home care agency in Morecambe, Lancashire (LA3 1EZ). It holds a CQC rating of Good.
About Haven Group
We at Haven Group are proud to offer compassionate home care across Morecambe and the wider Lancashire community, supporting people to live well in the place they know best: their own home. As a trusted home care provider in the LA postcode area, we bring personalised support directly to your doorstep. Our team travels throughout Morecambe and the surrounding neighbourhoods, delivering care that fits seamlessly into the rhythm of daily life at home. Whether you live in a quiet residential street, a seafront flat, or a family house tucked away in a Lancashire village, we come to you. This means familiar surroundings, treasured belongings, and the comfort of routine remain firmly at the heart of every care arrangement we make. We support a wide range of people with diverse needs, and our specialisms reflect the breadth of experience within our team. For older people, we provide thoughtful assistance with the everyday tasks that can become more challenging over time, from personal care and medication prompts to companionship and help around the home. For adults living with a learning disability or autism, we focus on enabling independence, respecting individual preferences, and supporting people to pursue the activities and connections that matter most to them. Our mental health support is built on patience, consistency, and trust, recognising that good days and difficult days both deserve the same steady kindness. For those living with a physical disability, we work closely with individuals and families to ensure care promotes dignity, comfort, and as much autonomy as possible. We also welcome people with visual or hearing impairments, adapting our communication and approach so that no one feels overlooked or rushed. In practice, this means care plans shaped around the person rather than the schedule. It means carers who take the time to listen, who notice the small things, and who become a reassuring familiar face on the doorstep. For families, it means knowing that a loved one is not just looked after, but truly understood. We are pleased to hold a Good overall rating from the Care Quality Commission, following our most recent inspection in January 2024. Within that rating, we were proud to be recognised as Outstanding for being Responsive, a reflection of how attentively we adapt care to each individual's changing needs, preferences, and circumstances. Alongside this, we achieved Good ratings for being Safe, Effective, Caring, and Well led. For families weighing up their options, these ratings offer independent reassurance that the care we provide is held to high professional standards and delivered with genuine compassion. Choosing home care is a deeply personal decision, and we understand that families often come to us during uncertain or emotional moments. Please know that you do not have to navigate this alone. Whether you are exploring options for yourself, a parent, a partner, or a family member, we are here to listen, answer your questions, and help you understand what tailored home care in Morecambe could look like. Reach out whenever you are ready, and let us walk this journey alongside you.
Care provided at Haven Group
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 5 January 2024
Read the full inspection report on the CQC website.
Common questions about Haven Group
Where is Haven Group located?
Haven Group is a home care agency based in Morecambe, Lancashire (LA3 1EZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Haven Group provide?
Haven Group is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Haven Group's CQC rating?
Haven Group is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 January 2024. You can read the full CQC report from the link on this page.
Questions families ask about Haven Group
Can they support someone living with dementia at home?
No. Haven Group Offices does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Haven Group Offices covers roughly 10 miles from Morecambe.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Haven Group Offices has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Haven Group Offices. Actual fees depend on the room, the level of care and how it is funded.
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