Family’s Best Friend

Family’s Best Friend is a home care agency in Morecambe, Lancashire (LA4 5EX). It holds a CQC rating of Good.

About Family’s Best Friend

We are Family's Best Friend, based in Morecambe, and we provide care and support in people's own homes across this part of Lancashire. We support older people, adults with learning disabilities and autistic people, people with physical disabilities, people living with sight or hearing loss, and younger adults. Our name is about the position we try to occupy. Not a stranger passing through, and not a replacement for family, but somebody dependable who knows the household and turns up when they said they would. That is why we work so hard at consistency: the same staff wherever the rota allows, routines that hold, and changes explained in advance rather than sprung on people. Support is agreed with the person before it starts. We ask how the day runs now, what has become difficult, what they still want to manage themselves, and where a hand would genuinely help. In practice that might mean personal care, a prompt and a check with medication, meals, help getting safely about, shopping and appointments, or support to get out to work, college and the community. For autistic people, predictability is a need rather than a preference, and we take sensory comfort seriously for the same reason. For people living with sight or hearing loss, unhurried communication makes most of the difference. Our most recent overall rating from the Care Quality Commission is good. Ring us if you would like to talk it through.

Care provided at Family’s Best Friend

Read the full inspection report on the CQC website.

Common questions about Family’s Best Friend

Where is Family’s Best Friend located?

Family’s Best Friend is a home care agency based in Morecambe, Lancashire (LA4 5EX), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Family’s Best Friend provide?

Family’s Best Friend is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Family’s Best Friend's CQC rating?

Family’s Best Friend is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 February 2019. You can read the full CQC report from the link on this page.

Questions families ask about Family’s Best Friend

Can they support someone living with dementia at home?

No. Family’s Best Friend does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Family’s Best Friend covers roughly 10 miles from Morecambe.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Family’s Best Friend has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Family’s Best Friend. Actual fees depend on the room, the level of care and how it is funded.

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