Willowbrook Homecare
Willowbrook Homecare is a home care agency in Lytham St. Annes, Lancashire (FY8 5FT). It holds a CQC rating of Good.
About Willowbrook Homecare
Here at Willowbrook Homecare, we provide personal and compassionate care to people in their own homes across Lytham St. Annes and the surrounding areas of Lancashire. We believe that staying at home, in familiar surroundings, makes an enormous difference to a person's wellbeing and sense of independence, and we work hard to make that possible for the people we support. Our team supports a wide range of needs, including older person care, dementia care, mental health support, physical disability, and visual and hearing impairment. Every person we care for is different, and we take time to understand what matters most to each individual, building care around their routines, preferences, and wishes rather than asking them to fit around ours. We are proud that our most recent inspection by the Care Quality Commission resulted in an overall rating of Good. That rating reflects the genuine effort our team puts in every single day, and we take it seriously as a sign that we are on the right track, while always looking for ways to improve further. Lytham St. Annes is a community we know well and feel part of. Whether we are supporting someone for a few hours a week or providing more intensive daily care, we aim to be a reliable and friendly presence that families can trust. We keep communication open, so that relatives and loved ones feel informed and reassured rather than left wondering. If you are thinking about care at home for yourself or someone close to you, we would be very happy to have an honest conversation about what we can offer and whether we might be the right fit. There is no pressure, just a straightforward chat to help you find the best way forward. Please do get in touch with us.
Care provided at Willowbrook Homecare
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 28 July 2021
Read the full inspection report on the CQC website.
Common questions about Willowbrook Homecare
Where is Willowbrook Homecare located?
Willowbrook Homecare is a home care agency based in Lytham St. Annes, Lancashire (FY8 5FT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Willowbrook Homecare provide?
Willowbrook Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Willowbrook Homecare's CQC rating?
Willowbrook Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 July 2021. You can read the full CQC report from the link on this page.
Does Willowbrook Homecare provide dementia care?
Yes. Willowbrook Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Willowbrook Homecare
Can they support someone living with dementia at home?
Yes. Yes. Willowbrook Homecare is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Willowbrook Homecare covers roughly 10 miles from Lytham St. Annes.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Willowbrook Homecare has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Willowbrook Homecare. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Willowbrook Homecare
Dementia Care at Willowbrook Homecare
Nothing steadies a person with dementia like knowing what is coming next and who is going to arrive. Dementia care is one of the registrations held by Willowbrook Homecare. Familiar surroundings are the great advantage of staying at home, though the cooker, the stairs and the front door merit a second look as the illness moves on. Ask how carers manage distress, refusal of personal care and repeated questioning, and how those moments are recorded. It is reasonable to ask what dementia training the staff have had and how often it is updated. Work out early how the package could expand if someone stopped being safe alone.
Home Care at Willowbrook Homecare
The appeal of care at home is that nothing else has to change, with the same bed, the same kitchen and the same view from the window. Willowbrook Homecare in Lytham St Annes is registered as a home care agency. Visits generally last between half an hour and an hour and can be scheduled once or several times daily. Rates in the North West commonly sit between £25 and £30 an hour, among the lower bands in England, so a sizeable package is still worth costing out. The Care Quality Commission rated the service good at an inspection in July 2021. Ask for written terms, the minimum visit length, and how holiday and sickness cover is arranged.
Older Person Care at Willowbrook Homecare
What older people usually need is not round the clock care but reliable help at the two or three points in the day when things go wrong. Willowbrook Homecare is registered for older person care. A visit covers washing and dressing, prompting tablets, putting a meal together and noticing whether someone is eating at all. Lancashire County Council assesses needs and finances and may fund part of a package for people who qualify. Ask how calls are timed, how many different carers will attend, and what the agency does when one is running late. Confirm separately whether evening or overnight visits can be provided.
Mental Health at Willowbrook Homecare
Support for an adult with a mental health condition often succeeds or fails on whether the carer turns up when promised and treats the person as capable. Mental health sits within the registration held by Willowbrook Homecare. Ask what training carers have, how a crisis outside office hours is handled, and how the agency liaises with community mental health services.
Visual and Hearing Impairment at Willowbrook Homecare
Consistency of surroundings is what someone with failing sight depends on, while someone with hearing loss depends on being addressed clearly and from the front. Willowbrook Homecare is registered to support visual and hearing impairment. Families should ask how these needs are set down in the care plan and how a carer new to the household is briefed.
Physical Disability at Willowbrook Homecare
A physically disabled adult's independence usually depends on the width of a doorway and the height of a bed as much as on anything a carer does. Physical disability is among the categories Willowbrook Homecare is registered for. Ask who arranges an occupational therapy assessment, whether carers will use equipment already fitted, and how tasks needing two people are covered.
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