Pendle Support
Pendle Support is a home care agency in Colne, Lancashire (BB8 0BP). It holds a CQC rating of Requires Improvement.
About Pendle Support
We at Pendle Support are a home care agency based in Colne, Lancashire, dedicated to helping people live safely and comfortably in the place they know best: their own home. Serving families across the BB postcode area and the wider North West, we bring compassionate, personalised home care directly to the doorstep of those who need it. Because our care is delivered in the familiar surroundings of each person's own home, the environment is shaped by the individual we support. Whether that is a family house, a bungalow, or sheltered accommodation across Colne and the surrounding communities, our role is to fit gently into daily life, respecting routines, preferences, and the small details that make a house feel like home. Being locally rooted means our team understands the community we serve and can respond with genuine warmth and familiarity. Our specialisms reflect the diverse needs of the people who invite us into their lives. We provide older person care and general home care for those who need a helping hand with daily living, alongside dedicated dementia care that focuses on patience, consistency, and preserving dignity through every stage of the condition. For adults with learning disabilities or autism, we offer support that champions independence and personal choice, whilst our mental health support is delivered with sensitivity, empathy, and a strong belief in recovery and stability. We also support people living with physical disabilities, as well as those with visual or hearing impairments, adapting our approach so that communication and mobility never become barriers to a good quality of life. Our experience extends to supporting individuals with eating disorders and those facing challenges relating to alcohol or drug misuse, areas of care that call for a non judgemental, steady, and deeply human approach. In practice, this breadth means families do not have to search for a new provider as needs change or become more complex; we aim to be a consistent presence, adjusting our support as life evolves. For families, this translates into peace of mind. It means knowing that a trusted team is checking in, offering companionship, helping with personal care, supporting medication routines, or simply being a reassuring presence during difficult moments. It means loved ones can remain at home, surrounded by memories and independence, whilst still receiving professional support tailored to them. Our most recent CQC inspection in December 2023 rated us as Requires Improvement overall. Within that assessment, we were rated Good for being Effective, Caring, and Responsive, a recognition of the compassion, skill, and attentiveness our team brings to every visit. The domains of Safe and Well led were identified as Requires Improvement, and we take that feedback seriously. For us, an honest rating is a roadmap: it tells us exactly where to focus our energy so that the strong care our residents already experience is matched by equally strong systems, leadership, and safeguarding practices behind the scenes. We are committed to learning, listening, and strengthening every aspect of what we do. If you are exploring home care options for a parent, partner, relative, or friend in Colne or the surrounding areas of Lancashire, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we would be privileged to have a conversation with you, answer your questions, and explore whether Pendle Support could be the right fit for your family. Whatever stage you are at in your journey, you do not have to navigate it alone.
Care provided at Pendle Support
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 20 December 2023
Read the full inspection report on the CQC website.
Common questions about Pendle Support
Where is Pendle Support located?
Pendle Support is a home care agency based in Colne, Lancashire (BB8 0BP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Pendle Support provide?
Pendle Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Pendle Support's CQC rating?
Pendle Support is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 20 December 2023. You can read the full CQC report from the link on this page.
Does Pendle Support provide dementia care?
Yes. Pendle Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Pendle Support
Can they support someone living with dementia at home?
Yes. Yes. Pendle Support Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Pendle Support Limited covers roughly 10 miles from Colne.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Pendle Support Limited has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Pendle Support Limited. Actual fees depend on the room, the level of care and how it is funded.
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