Routes Healthcare
Routes Healthcare is a home care agency in Burnley, Lancashire (BB10 1PD). It holds a CQC rating of Good.
About Routes Healthcare
We provide care at home in Burnley and the surrounding part of Lancashire. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions, people living with eating disorders and people whose difficulties involve alcohol or drugs. A good deal of our work involves people whose needs are substantial, where the alternative to support at home would be a move they do not want. That calls for careful planning rather than good intentions: the right number of hours at the right times, staff trained for the particular needs involved, and proper attention to medication, eating and drinking and the early signs that somebody is becoming unwell. Where the difficulty is around eating or substance use, what helps most is usually staff who are steady, do not moralise and keep turning up when they said they would. Trust in that work is slow to build and quickly undone, so we keep the same staff with the same people wherever we can. Our staff are trained for the needs they are asked to meet and can reach senior colleagues at any time. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking for support at home, please get in touch and we will be honest about what we can take on.
Care provided at Routes Healthcare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 18 July 2023
Read the full inspection report on the CQC website.
Common questions about Routes Healthcare
Where is Routes Healthcare located?
Routes Healthcare is a home care agency based in Burnley, Lancashire (BB10 1PD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Routes Healthcare provide?
Routes Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Younger adults care, Eating disorder support. The full list of services is shown on this page.
What is Routes Healthcare's CQC rating?
Routes Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 July 2023. You can read the full CQC report from the link on this page.
Does Routes Healthcare provide dementia care?
Yes. Routes Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Routes Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Routes Healthcare Burnley is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Routes Healthcare Burnley covers roughly 10 miles from Burnley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Routes Healthcare Burnley has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Routes Healthcare Burnley. Actual fees depend on the room, the level of care and how it is funded.
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