Helto Support
Helto Support is a home care agency in Burnley, Lancashire (BB12 6HA).
About Helto Support
Helto Support provides care to adults in their own homes across Burnley and the surrounding part of Lancashire. We work with a wide range of people. Older people needing help with the practical business of a day. Adults with a learning disability or autism who want support that builds independence rather than replacing it. People living with mental health needs, where routine and steady contact do more good than anything dramatic. Adults living with a physical disability or a visual or hearing impairment, where the right practical adjustments decide how much someone can do for themselves. Younger adults whose support has to fit around work, study and a social life. We also support people recovering from problems with alcohol or drugs, where reliability and an absence of judgement matter more than advice. What holds it together is planning around the individual and then keeping staffing consistent. Support is a relationship, and someone who has to explain themselves to a different person every week is not really being supported. We start with a proper assessment and a straightforward conversation about what we can and cannot do, and we stay in touch with families rather than waiting for a review date to tell them something has changed. If you are considering care at home in this area, please get in touch and we will come out and see you.
Care provided at Helto Support
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 31 December 2024
Read the full inspection report on the CQC website.
Common questions about Helto Support
Where is Helto Support located?
Helto Support is a home care agency based in Burnley, Lancashire (BB12 6HA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helto Support provide?
Helto Support is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Questions families ask about Helto Support
Can they support someone living with dementia at home?
No. Helto Support does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helto Support covers roughly 10 miles from Burnley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Helto Support has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Helto Support. Actual fees depend on the room, the level of care and how it is funded.
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