Northern Community Careline Services
Northern Community Careline Services is a home care agency in Dewsbury, Kirklees (WF13 4LN). It holds a CQC rating of Requires Improvement.
About Northern Community Careline Services
At Northern Community Careline, we provide home care support to people living in Dewsbury and across the Kirklees area. We work with a wide range of individuals, including older people, those living with dementia, people with physical disabilities, younger adults, and those managing mental health conditions or challenges related to alcohol and drug misuse. Our aim is straightforward: to help people live as independently and comfortably as possible in their own homes, on their own terms. We understand that inviting a care provider into your home is a significant decision, and we do not take that trust lightly. We try to listen carefully to the people we support and to the families around them, building care arrangements that genuinely reflect individual needs and preferences rather than fitting people into a standard package. We want to be honest with those considering our support. Our most recent inspection by the Care Quality Commission resulted in a "requires improvement" rating, and we recognise that there is meaningful work still to do. We have taken that feedback seriously and are actively working through the areas identified, making changes to our practice, our oversight, and the way we support our staff team. We believe transparency matters, and we would rather be upfront about where we are than gloss over it. What we can say is that the people working within our service genuinely care about the individuals they visit. Continuity, reliability and treating people with dignity are things we hold ourselves to every day. If you would like to talk through what support might look like for yourself or someone you care about, we would welcome the conversation. We are based in Dewsbury and are happy to answer any questions you may have before any decisions are made.
Care provided at Northern Community Careline Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 9 January 2020
Read the full inspection report on the CQC website.
Common questions about Northern Community Careline Services
Where is Northern Community Careline Services located?
Northern Community Careline Services is a home care agency based in Dewsbury, Kirklees (WF13 4LN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Northern Community Careline Services provide?
Northern Community Careline Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Substance misuse support. The full list of services is shown on this page.
What is Northern Community Careline Services's CQC rating?
Northern Community Careline Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 9 January 2020. You can read the full CQC report from the link on this page.
Does Northern Community Careline Services provide dementia care?
Yes. Northern Community Careline Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Northern Community Careline Services
Can they support someone living with dementia at home?
Yes. Yes. Northern Community Careline Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Northern Community Careline Services covers roughly 10 miles from Dewsbury.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the Yorkshire & Humberside
Northern Community Careline Services has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the Yorkshire & Humberside, not a quote from Northern Community Careline Services. Actual fees depend on the room, the level of care and how it is funded.
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