IMG-Surrey
IMG-Surrey is a home care agency in Surbiton, Kingston upon Thames (KT6 5NE). It holds a CQC rating of Good.
About IMG-Surrey
IMG Surrey provides care and support to people in their own homes in Surbiton and across Kingston upon Thames. We work with older people and people living with dementia, with adults who have a learning disability and with autistic adults, with people who have mental health needs, physical disabilities or a visual or hearing impairment, and with younger adults. Each package is planned around the person rather than offered from a list. Some people want a short call in the morning to help with washing, dressing and medication so the day starts safely. Others need support at several points, with meals, mobility, the laundry and the house, or help to get out to appointments, work and the people who matter. For younger adults and for people with a learning disability, the work is often about making independent living practical. We visit before anything begins, agree the plan with the person and anyone they want present, write it in plain words and review it as circumstances change. We say honestly when we think somebody needs more support than can safely be provided at home. Keeping the same carers going into the same households is something we work at, because familiarity is how changes get noticed early. At our most recent inspection the Care Quality Commission rated us good overall. Please contact us to arrange a visit.
Care provided at IMG-Surrey
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 9 February 2023
Read the full inspection report on the CQC website.
Common questions about IMG-Surrey
Where is IMG-Surrey located?
IMG-Surrey is a home care agency based in Surbiton, Kingston upon Thames (KT6 5NE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does IMG-Surrey provide?
IMG-Surrey is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is IMG-Surrey's CQC rating?
IMG-Surrey is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 February 2023. You can read the full CQC report from the link on this page.
Does IMG-Surrey provide dementia care?
Yes. IMG-Surrey supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about IMG-Surrey
Can they support someone living with dementia at home?
Yes. Yes. IMG-Surrey is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. IMG-Surrey covers roughly 10 miles from Surbiton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
IMG-Surrey has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from IMG-Surrey. Actual fees depend on the room, the level of care and how it is funded.
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