Olive Branch Care and Support
Olive Branch Care and Support is a home care agency in Richmond, Kingston upon Thames (TW10 5HQ).
Newly registered with the CQC, September 2026. No inspection rating has been published yet.
About Olive Branch Care and Support
Olive Branch Care and Support is a home care agency working in Richmond and the surrounding parts of Kingston upon Thames. We visit people in their own homes, which means we come into your life on your terms rather than asking you to fit into ours. Most of the people we support are older, and many are living with dementia. We also support younger adults and people with a physical disability who want practical help with the parts of the day that have become hard, whether that is getting washed and dressed, managing medication, preparing a meal or simply having someone reliable turn up so that a family carer can get a few hours back. Staying at home is not only about the building. It is about the chair you always sit in, the neighbour who knocks, the garden you can see from the window. Our job is to make those things possible for as long as they can be, and to be honest with you when circumstances change. We put a lot of weight on sending the same carers to the same people. Good home care depends on someone noticing that you are quieter than usual or that the post has not been opened, and you cannot notice that if you have never met before. The Care Quality Commission has not yet given us an overall rating. We are happy to talk openly about how we work.
Care provided at Olive Branch Care and Support
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
How Olive Branch Care and Support Ltd compares in Kingston upon Thames
Measured against the 47 home care agencies registered in Kingston upon Thames.
- CQC rating
- Not yet rated. 33 of the 47 agencies (70%) are rated Good or Outstanding.
- Registered
- September 2026. One of the newer agencies in the area. Only 0 of the 47 have registered more recently.
- Provider
- One service. Olive Branch Care and Support Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Kingston upon Thames.
The local picture: Kingston upon Thames
What the numbers say about home care in Kingston upon Thames.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, London | £22.88 to £30.05 an hour (Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Kingston upon Thames agencies publish a rate.) |
| What Kingston upon Thames pays | £20.42 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 13,300. Rising to 15,600 by 2035, up 17%
- People aged 85 and over: 3,700. Rising to 5,400 by 2035, up 47%
- Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,200 by 2035, up 25%
- Dementia diagnosis rate: 66%. The NHS ambition is 67%.
- Agencies in the borough, last 12 months: 1 opened, 1 closed. 45 registered today.
- Choice of agencies: 761 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Olive Branch Care and Support Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 29 September 2026, less than a year ago.
- Run by
- Olive Branch Care and Support Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Olive Branch Care and Support
Where is Olive Branch Care and Support located?
Olive Branch Care and Support is a home care agency based in Richmond, Kingston upon Thames (TW10 5HQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Olive Branch Care and Support provide?
Olive Branch Care and Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Olive Branch Care and Support provide dementia care?
Yes. Olive Branch Care and Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Olive Branch Care and Support
Can they support someone living with dementia at home?
Yes. Yes. Olive Branch Care and Support Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Olive Branch Care and Support Ltd covers roughly 10 miles from Richmond.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Olive Branch Care and Support Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Olive Branch Care and Support Ltd. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Olive Branch Care and Support
Dementia Care at Olive Branch Care and Support
Many of the people this agency supports are living with dementia, by its own account, and most of them are older. Dementia care at home works on repetition, a carer the person knows and a routine that keeps its shape, with somebody alert to small changes. The Richmond service is registered for dementia care but has no inspection rating, so what you ask matters more than usual. Kingston upon Thames is the council to approach about an assessment if funding is in question. Ask how carers handle distress or refusal, what happens if somebody is unsafe alone between visits, and how often the plan is reviewed.
Home Care at Olive Branch Care and Support
Somewhere between £30 and £36 an hour is the usual London range, which describes the market rather than this agency's own charge. Olive Branch Care and Support holds a home care registration covering Richmond and nearby parts of Kingston upon Thames, with no rating yet since registering on 29 September 2026. It puts a lot of weight on sending the same carers to the same people, arguing that good home care depends on somebody noticing you are quieter than usual or that the post has not been opened. It also promises honesty when circumstances change, which is worth holding it to. Ask what the minimum visit is, how hours are agreed, and who answers out of hours.
Older Person Care at Olive Branch Care and Support
The chair you always sit in, the neighbour who knocks and the garden you can see from the window are what staying at home actually means, according to this agency. Olive Branch Care and Support is registered for older person care and visits people across Richmond and the surrounding parts of Kingston upon Thames. The help on offer covers getting washed and dressed, managing medication, preparing a meal, and somebody reliable turning up so that a family carer can get a few hours back. It says it comes into your life on your terms rather than asking you to fit into its own. Ask how late visits run, how many carers would be involved, and what happens if one cannot arrive.
Younger Adults at Olive Branch Care and Support
Adults under 65 are supported here as well as older people, though the agency says most of its clients are older. For somebody of that age the aim is usually to keep work, study or a social life going, so timing and consistency of visits matter. Ask how calls fit around a job or a course, and how carers are matched.
Physical Disability at Olive Branch Care and Support
People with a physical disability are among those this agency is registered to support in Richmond, wanting practical help with the parts of the day that have become hard. At home the questions are equipment and access, so ask whether carers are trained on the hoist or transfer aid you use. Check how the agency works with occupational therapy when a flat or house needs adapting.
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