Wise Support
Wise Support is a home care agency in New Malden, Kingston upon Thames (KT3 5PF).
About Wise Support
We at Wise Support are proud to offer compassionate home care across New Malden and the wider Kingston upon Thames area, bringing professional, person centred support directly into the homes of those who need it most. As a home care agency rather than a residential setting, our work takes place where our clients feel most comfortable: in their own familiar surroundings. Based in the KT postcode area of New Malden, we are well positioned to support individuals and families throughout this vibrant corner of South West London, whether that means a short visit each day or more comprehensive daily assistance. Remaining at home, surrounded by treasured possessions, neighbours and routines, can make an enormous difference to wellbeing, and our team is committed to helping clients continue to enjoy the life they know. The care we provide reflects the diverse needs of the community we serve. We support older people who may need a helping hand with everyday tasks such as personal care, meal preparation, medication reminders or companionship. For adults living with a learning disability or autism, we offer patient, respectful support tailored to individual preferences, routines and communication styles. Our team is also experienced in caring for those managing mental health conditions, providing steady, understanding support that helps clients feel safe and heard. We assist people with physical disabilities to maintain independence and dignity, and we work sensitively with clients who have visual or hearing impairments, ensuring communication and daily living are adapted to their needs. Younger adults are equally welcome, and we recognise that care in earlier life stages calls for a different kind of encouragement, empowerment and flexibility. For families, this breadth of experience means peace of mind. Whether a loved one is returning home after a hospital stay, adapting to a new diagnosis, or simply needing regular support to remain independent, we take the time to understand each person as an individual before shaping a care plan around them. We believe good home care is built on trust, consistency and genuine relationships, and we work hard to match clients with carers who suit their personality as well as their practical needs. As a newer registered provider, Wise Support has not yet received an overall rating from the Care Quality Commission, with our most recent inspection activity recorded on 2 July 2025. Whilst a published rating is still to come, we operate fully within CQC regulation and welcome the scrutiny that comes with it. Families can be assured that the same standards of safety, effectiveness, care, responsiveness and leadership expected of every registered provider apply to our work every single day, and we are committed to demonstrating this in the quality of support we deliver. If you are exploring home care options in New Malden or the surrounding Kingston upon Thames area for yourself or someone you love, we would be delighted to hear from you. Please get in touch to talk through your situation, ask any questions you may have, and discover how we can help your family feel supported, reassured and confident about the road ahead.
Care provided at Wise Support
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 2 July 2025
Read the full inspection report on the CQC website.
Common questions about Wise Support
Where is Wise Support located?
Wise Support is a home care agency based in New Malden, Kingston upon Thames (KT3 5PF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Wise Support provide?
Wise Support is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Questions families ask about Wise Support
Can they support someone living with dementia at home?
No. Wise Support does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Wise Support covers roughly 10 miles from New Malden.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Wise Support has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Wise Support. Actual fees depend on the room, the level of care and how it is funded.
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