Leys Consultants
Leys Consultants is a home care agency in New Malden, Kingston upon Thames (KT3 3ST). It holds a CQC rating of Good.
About Leys Consultants
At Leys Consultants, we provide home care to people living in New Malden and the wider Kingston upon Thames area. Our work centres on supporting individuals to remain in their own homes, living as independently and comfortably as possible, surrounded by the people and places they know best. We work with a wide range of people, including older adults, younger adults, and those living with dementia, a learning disability or autism, a mental health condition, a physical disability, or a visual or hearing impairment. Every person we support has their own story, preferences and routines, and we take the time to understand what genuinely matters to each individual before we begin providing care. Our team takes a practical, thoughtful approach to home care. We do not believe in a one size fits all model. Instead, we build care plans around the person, not the other way around. Whether someone needs a short daily visit or more regular support throughout the week, we aim to make every interaction feel consistent, respectful and reassuring. We are proud to hold a Good rating from the Care Quality Commission, which reflects the consistent effort our team puts in day to day. It is not something we take for granted, and we continue to look at how we can improve the experience for everyone we support. Being based in New Malden means we are part of the local community, and that matters to us. We want families to feel confident when they choose us, knowing that their loved one is in safe hands with a team that genuinely listens and follows through. If you are looking for home care support for yourself or someone close to you, we would welcome the opportunity to have a conversation and see how we might be able to help.
Care provided at Leys Consultants
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 4 July 2025
Read the full inspection report on the CQC website.
Common questions about Leys Consultants
Where is Leys Consultants located?
Leys Consultants is a home care agency based in New Malden, Kingston upon Thames (KT3 3ST), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Leys Consultants provide?
Leys Consultants is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Leys Consultants's CQC rating?
Leys Consultants is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 July 2025. You can read the full CQC report from the link on this page.
Does Leys Consultants provide dementia care?
Yes. Leys Consultants supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Leys Consultants
Can they support someone living with dementia at home?
Yes. Yes. Leys Consultants is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Leys Consultants covers roughly 10 miles from New Malden.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Leys Consultants has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Leys Consultants. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Leys Consultants
Dementia Care at Leys Consultants
Somebody with dementia reads the manner of a visit long after the details of it are forgotten, which is why tone and patience count for so much. Dementia care sits within the registration held by Leys Consultants. Ask what training carers receive and whether the same small group can be kept on a client's rota. Find out how staff respond to agitation, to repeated questions and to a refusal of personal care. As the condition advances a package usually has to grow, so ask how quickly that can happen and what is seen as the limit of safe home support. A provider willing to name those limits is generally the more trustworthy.
Home Care at Leys Consultants
Care at home is the option most people choose first, and it holds up well as long as the number of hours required stays manageable. Leys Consultants provides home care in New Malden and the wider borough. Its most recent inspection, in July 2025, produced a rating of good from the Care Quality Commission, which makes the assessment unusually current. The council carries out needs assessments and contributes to the cost for people who meet the criteria. Self funded packages in London are typically quoted between 30 and 36 pounds an hour. Ask what the minimum visit length is and how carer absence is covered.
Older Person Care at Leys Consultants
The difference between coping and not coping at home is often a single reliable visit each morning. Leys Consultants is registered for older person care. That visit typically covers a wash, getting dressed, a prompt with tablets and breakfast made, with a shorter call later to check all is well. Families should ask how visit times are set, how much flexibility exists, and what happens when a carer runs late. Night time arrangements are worth establishing early rather than discovering later. London rates sit higher than elsewhere, commonly 30 to 36 pounds an hour.
Mental Health at Leys Consultants
Turning up when promised is the most underrated part of mental health support, because an unreliable service costs more than it gives. Leys Consultants holds a mental health registration. Ask about the team's experience, what carers are expected to do if someone seems unwell, and how the agency connects with community services.
Visual and Hearing Impairment at Leys Consultants
Where sight or hearing has gone, a carer's habits matter as much as their skills: speaking first, keeping things where they belong, checking aids are working. Leys Consultants is registered for visual and hearing impairment. Families should ask how these needs are written into the plan and how new carers are briefed.
Younger Adults at Leys Consultants
Support for a younger adult should be built around a life that is still being made rather than one being wound down. Leys Consultants is registered to support adults under 65. Ask how visits fit around work or study, how much notice is needed to change times, and how carers are matched.
Learning Disability and Autism at Leys Consultants
Support that fits one autistic adult rarely transfers to another, so the plan matters more than the policy. Leys Consultants is registered for learning disability and autism support. Ask how the person helps shape their own plan, how sensory needs are logged, and how frequently the council reviews the arrangement.
Physical Disability at Leys Consultants
Transfers, washing, dressing and getting out of the front door are the practical business of physical disability support. Leys Consultants is registered in this area. Ask how moving and handling is assessed, whether two carers can be provided, and how the agency works with occupational therapists on equipment.
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