Jardine Care Limited t/a Home Instead Senior Care
Jardine Care Limited t/a Home Instead Senior Care is a home care agency in New Malden, Kingston upon Thames (KT3 3NJ). It holds a CQC rating of Outstanding.
About Jardine Care Limited t/a Home Instead Senior Care
We at Home Instead Senior Care are proud to provide compassionate home care across New Malden and the wider Kingston upon Thames area, supporting older people and adults of all ages to live well in the comfort and familiarity of their own homes. Operating throughout the KT postcode area, our team brings care directly to where it matters most: your doorstep. By delivering support within the home environment, we help residents maintain cherished routines, stay connected to the neighbourhoods they love, and continue enjoying the spaces filled with their memories, photographs, and personal touches. Whether you live in a quiet residential street in New Malden or somewhere further across the borough, our visiting carers travel to you, fitting seamlessly into daily life rather than asking you to adapt to ours. Our care reflects the diverse needs of the people we support. We specialise in older person care and dementia care, providing patient, thoughtful companionship and practical assistance for those navigating memory loss or the natural challenges of ageing. We also support younger adults, individuals with learning disabilities or autism, those living with mental health conditions, people with physical disabilities, and residents with visual or hearing impairments. In practice, this means tailoring every visit around the individual: helping with personal care, medication reminders, meal preparation, mobility, social outings, or simply offering a warm conversation over a cup of tea. For families, it means knowing that a loved one is genuinely seen and understood, not treated as a task on a rota. We understand that inviting care into the home can feel like a significant step. That is why we focus on consistency, matching clients with carers who share their interests and temperament wherever possible, building relationships of trust over time. Families remain closely involved, with open communication ensuring you always know how your relative is doing. Our commitment to quality has been recognised by the Care Quality Commission, which awarded us an Outstanding overall rating at our most recent inspection. We achieved Outstanding ratings in both the Responsive and Well-led domains, alongside Good ratings for Safe, Effective, and Caring. The Responsive rating reflects how attentively we adapt to each person's changing needs, whilst the Well-led recognition speaks to the strong values and leadership guiding our team every day. For families weighing up options, this independent endorsement offers genuine reassurance that the care delivered matches the care promised. If you are exploring home care for yourself or someone dear to you in New Malden or across Kingston upon Thames, we would be delighted to hear from you. There is no pressure, only a friendly conversation about what life looks like now and how thoughtful support at home might help. Please get in touch to arrange a visit or a chat, and let us show you how meaningful care can feel when it comes to your door.
Care provided at Jardine Care Limited t/a Home Instead Senior Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 November 2018
Read the full inspection report on the CQC website.
Common questions about Jardine Care Limited t/a Home Instead Senior Care
Where is Jardine Care Limited t/a Home Instead Senior Care located?
Jardine Care Limited t/a Home Instead Senior Care is a home care agency based in New Malden, Kingston upon Thames (KT3 3NJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Jardine Care Limited t/a Home Instead Senior Care provide?
Jardine Care Limited t/a Home Instead Senior Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Jardine Care Limited t/a Home Instead Senior Care's CQC rating?
Jardine Care Limited t/a Home Instead Senior Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 23 November 2018. You can read the full CQC report from the link on this page.
Does Jardine Care Limited t/a Home Instead Senior Care provide dementia care?
Yes. Jardine Care Limited t/a Home Instead Senior Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Jardine Care Limited t/a Home Instead Senior Care
Can they support someone living with dementia at home?
Yes. Yes. Jardine Care Limited t/a Home Instead Senior Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Jardine Care Limited t/a Home Instead Senior Care covers roughly 10 miles from New Malden.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Jardine Care Limited t/a Home Instead Senior Care has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Jardine Care Limited t/a Home Instead Senior Care. Actual fees depend on the room, the level of care and how it is funded.
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