Concord Care Services
Concord Care Services is a home care agency in New Malden, Kingston upon Thames (KT3 3ST). It holds a CQC rating of Good.
About Concord Care Services
Concord Care is a home care agency based in New Malden, supporting people in their own homes across Kingston upon Thames and the surrounding area. We work with older people and younger adults, with people living with dementia, with people who have a learning disability, with autistic people, with people who have mental health needs, with people who have physical disabilities and with people who have sight or hearing loss. That range of need rules out any standard package. We begin by sitting down with the person and anyone they want present, work out what their day and week actually need to look like, and write the plan around that. It may be a brief morning call to help someone wash, dress and start the day safely. It may be support with medication, meals and mobility, help with household tasks, or support to get out to work, to an appointment or to something a person simply enjoys. Plans are reviewed when circumstances change, and we ask clients and families to tell us plainly when something is not working so we can put it right quickly. We keep the same small team visiting each person wherever we can, and our carers are trained for the particular needs of the people they see. Our most recent overall rating from the Care Quality Commission is good. We are glad of it, and the better measure is whether our clients feel safe, respected and in control in their own homes.
Care provided at Concord Care Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 9 April 2025
Read the full inspection report on the CQC website.
Common questions about Concord Care Services
Where is Concord Care Services located?
Concord Care Services is a home care agency based in New Malden, Kingston upon Thames (KT3 3ST), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Concord Care Services provide?
Concord Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Concord Care Services's CQC rating?
Concord Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 April 2025. You can read the full CQC report from the link on this page.
Does Concord Care Services provide dementia care?
Yes. Concord Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Concord Care Services
Can they support someone living with dementia at home?
Yes. Yes. Concord Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Concord Care Services covers roughly 10 miles from New Malden.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Concord Care Services has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Concord Care Services. Actual fees depend on the room, the level of care and how it is funded.
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