Platform

Logo of Platform (Hull), a home care agency in Hull, Kingston upon Hull, City of, offering learning disability and autism support, physical disability support and younger adults care.

Platform is a home care agency in Hull, Kingston upon Hull, City of (HU6 8LA). It holds a CQC rating of Good.

About Platform

Platform provides support at home and in the community for people in Hull. We work with adults who have a learning disability or autism and people with a physical disability, including younger adults. Our purpose is to make ordinary life workable rather than to run anybody's life for them. For some people that means help with personal care and daily routines. For others it means doing a weekly shop and cooking properly instead of relying on ready meals, keeping on top of bills and appointments, getting to a job or a course, or carrying on with something they have always done. We are careful about the line between supporting a person and taking over, because that line is easily crossed by staff who are in a hurry to be helpful. We pay close attention to how people communicate, which is not always through words, and we take the time needed to get it right rather than assuming. Plans are written with the person, reviewed honestly and changed when they stop fitting. We also work alongside families and with social work and health colleagues, since joined up support is what tends to last. Our most recent overall rating from the Care Quality Commission is good. We keep examining our own practice, particularly around choice and independence, where any provider can drift without noticing. If you would like to talk about support for yourself or someone in your family, we are happy to meet and explain how we work.

Care provided at Platform

Read the full inspection report on the CQC website.

Common questions about Platform

Where is Platform located?

Platform is a home care agency based in Hull, Kingston upon Hull, City of (HU6 8LA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Platform provide?

Platform is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Platform's CQC rating?

Platform is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 November 2022. You can read the full CQC report from the link on this page.

Questions families ask about Platform

Can they support someone living with dementia at home?

No. Platform (Hull) does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Platform (Hull) covers roughly 10 miles from Hull.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the Yorkshire & Humberside

Platform (Hull) has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from Platform (Hull). Actual fees depend on the room, the level of care and how it is funded.

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