Hales Group

Logo of Hales Group Limited - Hull, a home care agency in Hull, Kingston upon Hull, City of, offering older person care, dementia care, mental health care and learning disability and autism support.

Hales Group is a home care agency in Hull, Kingston upon Hull, City of (HU9 5LW). It holds a CQC rating of Good.

About Hales Group

Hales Group in Hull provides care and support to people in their own homes across the city and the surrounding area. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism, mental health needs, physical disabilities, sensory loss, eating disorders, and alcohol and drug misuse. That is a wide span, and it only works if we are honest with ourselves about whether we can meet a particular need well. We assess at home, talk it through with the person and whoever they want present, and say plainly when we are not the right people rather than taking on work and hoping. Where we do take it on, support may be personal care and medication, meals and housework, help with appointments, money and travel, or longer visits for somebody who needs company and supervision as well as practical help. For people managing a mental health condition, an eating disorder or a recovery, consistency and clear expectations help more than reassurance, and we aim to be steady rather than indulgent. Training is practical rather than nominal here, because supporting an autistic person and supporting somebody in the later stages of dementia call for different knowledge, and our carers have it before they go out. Our most recent inspection by the Care Quality Commission rated us good overall, and we are glad to talk things through with anyone considering care at home.

Care provided at Hales Group

Read the full inspection report on the CQC website.

Common questions about Hales Group

Where is Hales Group located?

Hales Group is a home care agency based in Hull, Kingston upon Hull, City of (HU9 5LW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Hales Group provide?

Hales Group is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Hales Group's CQC rating?

Hales Group is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 March 2023. You can read the full CQC report from the link on this page.

Does Hales Group provide dementia care?

Yes. Hales Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Hales Group

Can they support someone living with dementia at home?

Yes. Yes. Hales Group Limited - Hull is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Hales Group Limited - Hull covers roughly 10 miles from Hull.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the Yorkshire & Humberside

Hales Group Limited - Hull has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from Hales Group Limited - Hull. Actual fees depend on the room, the level of care and how it is funded.

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