Hope Care Agency
Hope Care Agency is a home care agency in London, Kensington and Chelsea (W10 5AA). It holds a CQC rating of Requires Improvement.
About Hope Care Agency
At Hope Care Agency, we support people living in Kensington and Chelsea to remain in their own homes, with the routines, surroundings and independence that matter most to them. We work with older adults, younger adults and people who need ongoing support in their daily lives, tailoring what we do around each person rather than offering a one size fits all approach. We know that inviting a care worker into your home is a significant step, and we take that trust seriously. Our team works hard to build genuine, consistent relationships with the people we support and with their families, because good care only really works when there is honest communication and mutual respect on both sides. We are open about where we stand. Our most recent CQC inspection resulted in a "requires improvement" rating, and we are not shying away from that. We have looked carefully at the feedback, identified the areas where we need to do better, and we are actively working through those changes. We believe that being straightforward about this matters more than presenting a polished image that does not reflect reality. What we can say is that the people we support, and those close to them, are kept at the centre of every decision we make. We listen, we review care plans regularly, and we encourage anyone to raise concerns with us directly at any point. That kind of openness is something we genuinely value. If you are exploring care options in the Kensington and Chelsea area, for yourself or for someone you care about, we would welcome a conversation. We would rather take the time to understand your situation properly than rush you towards any particular arrangement. Please do get in touch and we will do our best to help.
Care provided at Hope Care Agency
- Older person care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 May 2025
Read the full inspection report on the CQC website.
Common questions about Hope Care Agency
Where is Hope Care Agency located?
Hope Care Agency is a home care agency based in London, Kensington and Chelsea (W10 5AA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Hope Care Agency provide?
Hope Care Agency is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.
What is Hope Care Agency's CQC rating?
Hope Care Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 23 May 2025. You can read the full CQC report from the link on this page.
Questions families ask about Hope Care Agency
Can they support someone living with dementia at home?
No. Hope Care Agency does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Hope Care Agency covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Hope Care Agency has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Hope Care Agency. Actual fees depend on the room, the level of care and how it is funded.
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