Democare Services
Democare Services is a home care agency in Feltham, Hounslow (TW13 6DH). It holds a CQC rating of Good.
About Democare Services
We at Democare are proud to provide compassionate home care across Feltham and the wider Hounslow borough, supporting individuals to live safely and comfortably in the place they know best: their own home. Operating throughout the TW postcode area, we bring our care directly to the doorsteps of families across Feltham and neighbouring communities in west London. By delivering support within the familiar surroundings of each person's home, we help preserve the routines, memories, and independence that make daily life meaningful. Whether someone lives in a family house, a flat, or sheltered accommodation, our team adapts to each environment with respect and sensitivity. Our care is tailored to a wide range of needs, and we take genuine pride in the breadth of expertise our team offers. For older people, we provide reliable daily support that can include help with personal care, medication reminders, meal preparation, and companionship. For those living with dementia, we take a patient, person centred approach, focusing on familiar routines and gentle reassurance to reduce anxiety and promote wellbeing for both the individual and their loved ones. We also support adults with learning disabilities and autism, working closely with each person and their family to build a care plan that respects communication preferences, sensory needs, and personal goals. Our mental health support is delivered with empathy and consistency, helping people manage day to day life with dignity. For those with physical disabilities or visual and hearing impairments, we adapt our approach to promote independence, safety, and confidence. Younger adults requiring care can also count on us for support that reflects their lifestyle and aspirations, rather than simply their diagnosis. For families, this breadth of specialism means peace of mind. You can trust that the person supporting your loved one understands their particular needs, whether that involves recognising the early signs of distress in someone with dementia, communicating clearly with a person who has a hearing impairment, or offering steady, respectful support to someone managing a mental health condition. Our commitment to quality is reflected in our Care Quality Commission rating of Good, achieved across every domain assessed at our most recent inspection in October 2021. Being rated Good for Safe, Effective, Caring, Responsive, and Well led means that families can feel confident in the standard of support we deliver. It reflects a team that listens, that adapts, and that puts the person receiving care at the heart of every decision. Choosing home care is a deeply personal decision, and we understand the trust involved when you invite a carer into a loved one's home. If you are exploring options for yourself or a family member in Feltham or the surrounding Hounslow area, we would be glad to talk with you, answer your questions, and help you understand how we can help. Please reach out to us to begin a conversation about the care that is right for your family.
Care provided at Democare Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 14 October 2021
Read the full inspection report on the CQC website.
Common questions about Democare Services
Where is Democare Services located?
Democare Services is a home care agency based in Feltham, Hounslow (TW13 6DH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Democare Services provide?
Democare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Democare Services's CQC rating?
Democare Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 October 2021. You can read the full CQC report from the link on this page.
Does Democare Services provide dementia care?
Yes. Democare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Democare Services
Can they support someone living with dementia at home?
Yes. Yes. Democare Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Democare Services Limited covers roughly 10 miles from Feltham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Democare Services Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Democare Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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